Client Onboarding Associate

We’re seeking a future team member to join our Client Onboarding function! As a Client Onboarding Associate, you’ll be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.

Responsibilities:

• Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
• Manage the AML CDD portion of commercial business loan origination /Business Banking account set up. 
• Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight. 
• Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
• Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.

Requirements:

• Experience working in the financial service sector (ideally in commercial lending or banking).
• Working knowledge of unpacking complex corporate structures with connections to non-transparent jurisdictions. 
• Good understanding and experience of AML/KYC, CDD/EDD.
• Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail. 
• Strong interpersonal and exemplary communication skills (written as well as verbal).
• Enjoys working in a team environment.
• Can prioritise and manage workflows and multi-task.
• Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
• Desire to go the extra mile to delight our customers. 
• Advanced excel knowledge.
• Working knowledge of AEOI & FSCS requirements.
• Experience working with private equity / real estate investment vehicles. 
• Ability to understand financial statements. 

Benefits & Perks:

• Equity. We want people to have a stake in the business so that all our interests are aligned.
• 25 days holiday
• Personalized benefits – opt-in to what matters to you
• Subsidised Private Medical Insurance with Bupa
• Enhanced maternity and paternity leave
• Wellbeing and social events
• Support causes that matter to you – Volunteering time off
• Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)