Client Operations Account Mgr

Requisition Number: 90988

JOB DESCRIPTION

As an Client Operations Account Manager you'll be responsible for developing strategic relationships with designated clients and driving category expansion in existing accounts in partnership with our sales teams. Your job will be to support and manage client accounts and drive the full sales cycle, cross-sell/upsell into designated client accounts, develop relationships with Insight's partners such as Microsoft, Cisco, DELL, IBM, HP and Lenovo and, overall, act as lead to support market duties and sales growth.

Whatyou'll do at Insight:

• Partner closely with Account Executive(s) to develop and grow assigned accounts through proactively contacting clients within the team selling model. Help drive proactive sales efforts to uncover net new lines of business in client consumables, peripherals, end user compute technology, hardware, software and services.
• Effectively cross sell and upsell strategic technology offerings to meet the client enhanced business needs. Exhibit Insight knowledge by selling company as a solution to business needs.
• Prepare bids and proposals for clients by aligning internal specialty resources to formulate and deliver client specific strategies. You'll need to leverage internal and external resources to provide added value to clients in order to deliver a superior client experience.
• Utilize question based selling methods to ascertain client needs and craft relevant solutions encompassing hardware, software and services.
• Attend quarterly schedule partner trainings to enhance product knowledge and market trending across multiple technology platforms.

• Act asalead to assigned market and assist with new teammate recruiting, onboarding, training and mentoring. You'll be there to provide back-up coverage for other designated accounts within specified region, ensure all client orders are entered within required SLAs and compliance parameters.

Whatyou'll need to join Insight:

• Bachelor's degree (B.A.) from four-year College or University; or two to six years related experience and/or training; or equivalent combination of education and experience. Previous experience selling computer technology with a track record of having consistently exceeded sales goals required. Strong knowledge of IT products and services needed.

• Ability to effectively present information and respond to questions from groups of managers, clients and other teammates as needed. Strong communication (verbal and written), organization, and time management skills required. Solid problem solving and consultative skills a must.
• Must be self-driven, motivated and results-oriented.
• Proven ability to build relationships and quickly develop trust with clients, as well as internal personnel, needed.
• Some client facing domestic travel may be required.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Florida || Florida (US-FL) || United States (US) || None || None || US - Miami, FL; US - Tampa, FL ||

Nearest Major Market: Miami

Job Segment: Operations Manager, Compliance, Manager, Cisco, Operations, Legal, Management, Technology