Client Partner (Account Director) - Mid & Emerging Markets

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 40+ cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.

Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 14,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2022 and are regularly recognized by our employees as a 'Best Place to Work'. Learn more at slalom.com.

Role: Client Partner (Director) - Mid & Emerging Markets

Compensation: $160,000 to $220,000 + variable bonus

A Client Partner works to build close relationships with a portfolio of clients within a Mid-Market and Emerging Market domain - by engaging and understanding the needed strategies and objectives within this specific environment. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are highly aware of the delivery work in which Slalom is engaged, and work with Slalom teammates to drive excellent delivery

What You'll Do:

• You are the trusted advisor strategically driving the full cycle of projects from pursuit to delivery
• Maintain and build Slalom's footprint within your assigned account(s)
• Partner with your client(s) to help influence strategic business + technical direction and identify ways Slalom can come in to help them achieve business objectives
• Maintain a utilization target between 45% - 65%
• Drive revenue responsibility between $4-$6+MM (depending on client)
• Identify opportunities for growth/maturation of Slalom Offerings, and sets the direction for that growth
• Provide oversight and governance of sold/managed engagements
• Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering
• Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
• Oversee technical project delivery quality assurance
• Assign tasks when resources are between projects
• Facilitate client satisfaction surveys (where applicable)
• Manage project teams ranging from 2-10 consultants on-site
• Responsible for staffing and utilization of team

About You:

• Minimum 10+ years of client partnership and account/delivery management experience, Consulting experience preferred.
• Advanced technical project delivery including all aspects of program/project management
• Experience in system architecture
• Previous P&L responsibilities
• Excellent negotiation, conflict management, problem solving and decision-making skills

As a member of the Denver team, you'll enjoy our breathtaking and well-appointed office in the heart of downtown, next to Union Station (wrap-around patio overlooking Coors Field, hooray!). You'll love the relaxed atmosphere and variety of break out spaces to support any working style and aid creativity!

In addition, the training and development of our people have been at the core of Slalom's success, so expect to undertake informal learning, brown bag sessions, as well as the opportunity to attend conferences and events to further improve and grow your skills.

Diverse teams build better products.

Legally, we need you to know this:

Slalom does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better solutions. We are working hard to increase the diversity of our teams wherever we can, and we actively encourage everyone to consider joining us.

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