Client Partner - Director - Consumer Markets

Slalom is a modern consulting firm passionate about strategy, technology, and business transformation. We redefine what's possible and create what's next.

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 40+ cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.

Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 14,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2022 and are regularly recognized by our employees as a 'Best Place to Work'. Learn more at slalom.com.

ROLE: Client Partner - Director - Consumer Markets (CM)

Compensation: Ranges from $160,000-$220,000 (Base) + Annual/Quarterly Bonuses

Consumer Markets (CM): Hospitality & Leisure, Food & Beverage, Retail, Travel & Transportation

A Client Parnter is in charge of either a single account or a small cluster of CM accounts in the Colorado market. The main responsibilities are focused around representing Slalom's technical services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and helping with account management.

What You'll Do:

• Maintain and build Slalom's footprint within your assigned account(s) within the Consumer Markets industry
• Partner with your client(s) to help influence strategic technical direction and identify ways Slalom can come in to help them achieve business objectives
• Maintain a utilization target of 40-50%
• Drive revenue responsibility of $4-6MM (per annum)
• Identify opportunities for growth/maturation of Slalom Offerings, and set the direction for that growth
• Provide oversight and governance of technical sold/managed engagements
• Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering
• Maintain awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
• Oversee technical project delivery quality assurance
• Assign tasks when resources are between projects
• Facilitate client satisfaction surveys (where applicable)
• Manage project teams ranging from 2-10 consultants on-site
• Responsible for staffing and utilization of team

About You:

• Minimum 10+ years of account/delivery management experience in a Consumer Markets focused industry area.
• Advanced technical project delivery including all aspects of program/project management
• Excellent technical and analytical skills
• Experience in modeling and graphic representations
• Previous P&L responsibilities
• Excellent negotiation, conflict management, problem solving and decision making skills

As a member of the Denver team, you'll enjoy our breathtaking and well-appointed office in the heart of downtown, next to Union Station (wrap-around patio overlooking Coors Field, hooray!). You'll love the relaxed atmosphere and variety of break out spaces to support any working style and aid creativity!

In addition, the training and development of our people have been at the core of Slalom's success, so expect to undertake informal learning, brown bag sessions, as well as the opportunity to attend conferences and events to further improve and grow your skills.

Diverse teams build better products.

Legally, we need you to know this:

Slalom does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better solutions. We are working hard to increase the diversity of our teams wherever we can, and we actively encourage everyone to consider joining us.

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