Client Partner Planner (WC/MT)

Our growing, global organization includes the brightest, most creative, and passionate thinkers and doers in the industry. Our team wins awards for the service they provide and the products they create. Our unique culture, diverse training and development opportunities, and comprehensive benefits have earned us recognition as a "best place to work."​ We’re committed not only to getting the job done right but having fun as we do it. 

We are looking for a very detail-oriented Client Partner Planner to join our team. This individual will be responsible for managing and further developing relationships with our expansive portfolio of clients, as well as educating them on Undertone’s suite of extensive product offerings. Additionally, the Client Partner will partner with a variety of teams internally to ensure campaign success, client satisfaction and retention.

Job Responsibilities

• Maintain account stability with key clients via white glove service
• Generates additional revenue via strategic upsell opportunities
• Balance up to 5 RFPs weekly across 3 AEs- deadline driven
• Coordinate campaign workflow cross departmentally to ensure campaign success
• Build strategic & customized RFP responses that will lead to IO generation
• Work with Legal/ Finance to close out opportunities
• Conduct historical & brand research for new & existing clients
• Owns troubleshooting and finds solutions to internal & external challenges

Profile and Experience

• A minimum of 1 of digital media experience in a client facing role
• A minimum of a Bachelor’s degree required
• A highly motivated professional with a proven track record in a client facing role
• Strong knowledge of digital campaign metrics and goals (i.e. - CTR, CPA, etc.)
• Experience in managing expectations in a deadline-driven environment
• 3rd party tagging experience preferred
• Experience working in Salesforce preferred 
• Proficient in Excel & PPT

Soft Skills/Competencies:

• Time management
• Organization
• Prioritization
• Multitasking
• Collaborator
• Clear communicator
• Proactive
• Service oriented
• Detail oriented
• Analytical
• Strategic & creative thinker
• Problem solver
• Deadline focused