Client Partner, Sr

Globant · New York City, NY

Company

Globant

Location

New York City, NY

Type

Full Time

Job Description

We are a digitally native company that helps organizations reinvent themselves and unleash their potential. Our innovative approach combines design, engineering, and scale to create cutting-edge solutions for our clients.

Right now, we are looking for an exceptional hands-on Senior Client Partner to join our dynamic team! The person in this role will help expand our line of business, focus on driving the go-to-market strategy, sales and business development activities connected to current and new clients.

You will get the chance to:

Sales and Strategy:

  • Acquire/develop key large accounts with potential revenue of $5-$25 million
  • Accountable for achieving account financial targets and KPIs
  • Responsible for hunting and farming
  • Responsible for the entire sales process including lead qualification, pre-sales activities such as demos, and contract completion
  • Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as be in charge of the preparation, implementation and closure of sales negotiations at decision-making level
  • Responsible for the Strategic advancement of customer relations, ensuring a high level of customer satisfaction and customer retention as well as identifying the up-selling potential
  • Develop new opportunities through networking, cold calling and other lead generation techniques
  • Manage the sales cycle, perform lead qualification, arrange and provide presentations, quote and close the sales cycle
  • Develop, negotiate and close long-term agreement with accounts in your assigned territory
  • Deal with implementation and onsite/offshore development staff to ensure smooth delivery and customer satisfaction
  • Report account activity, opportunity status and other details
  • Develop an account plan with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
  • Manage strategic advancement of customer relations, including ensuring a high level of customer satisfaction and retention as well as identification of upselling potential
  • Aggressively driving Digital Services Engagements into new areas of the business

Delivery:

  • Liaise on with Delivery and Technology to ensure client needs are fulfilled effectively
  • Manage client expectations and communications flow as it relates to production and internal project teams; negotiate and resolve high level client issues

Financial Management:

  • Book commitment reports and Monthly bookings (US Dollar and Openings) by Sales Operations
  • Account financial planning and reporting

What will help you succeed:

  • You have a total of 12+ years experience in software sales and a minimum of 5+ years successfully selling solutions or services at an executive/C- level in various locations.
  • Experience making executive-level calls, developing solutions that help our clients, and then mobilizing internal assets to deliver on time and above expectations
  • Must have prior experience with customers in some of the following industries: CPG, Retail, Manufacturing, Healthcare, Life Sciences, Hi-Tech and Banking is an asset
  • Prior experience in a software services company is a great plus
  • You must be comfortable demonstrating software and speaking to technical and non-technical executives alike, with all levels of our organization
  • A strong understanding of how to build & manage a territory business plan
  • Excellent oral & written, presentation & communication skills
  • A business hunter and a proactive go getter with a winner mentality
  • Deep understanding of sales process and embedded sales methodology
  • A start-up mode mentality
  • Aggressive, persuasive, persistent attitude

Compensation:

Globant reasonably expects the annual base compensation for this role to be between $180,000 to $235,000. This position is also eligible for a performance bonus of 66.67% of the annual base compensation. Specific offer details are determined by carefully considering a variety of factors, including the candidate's primary work location, skills, experience, education, market demands, and internal parity.

For US-based employees, benefits include 100% medical, dental, and vision coverage for the employee and a smaller percentage for their dependents; annual discretionary bonuses; 401(k)retirement planning (including company match upon eligibility); paid time off/sick leave; paid holidays; family planning and leave benefits; an opportunity to participate in our employee stock purchase program; life insurance; and short- and long-term disability benefits.

If you want to know more about our benefits and perks click here.

Date Posted

12/04/2023

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