Client Partner - Technology

Client Partner - Technology

Slalom seeks an Austin, TX-based Client Partner to join the Global Account Team to expand the Slalom brand within an established technology client. You will work closely with local practice leaders and other markets to collectively establish Slalom as the "go-to" consulting partner for transformation projects across business and technology. The Client Partner will engage with colleagues throughout Slalom to introduce thought leadership, create winning proposals, and deliver superlative work, thereby growing Slalom's consulting footprint with existing customers and opening doors to new ones. This leader will also deliver solutions that enhance our transformation story and build on our strong foundation with our current strategic & emerging partners.

What You'll Do:

• Bring to life our vision that "we accelerate the growth and innovation-at-scale of technology companies, becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes."
• Global Client Management:
  • Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the Technology industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
  • Client Relationships: executive presence to build relationships within the client organization through demonstrated knowledge and superb listening skills.
  • Portfolio Management: ability to manage multiple customers within an account portfolio.
  • Engagement Management: oversight of all work in designated areas of responsibility performed for client, as well as hands-on responsibility for delivering client work. Ownership of designated account P&Ls, sales, client satisfaction, engagement, delivery and QA.
• Global Account Management:
  • Business Development: generate sales opportunities, grow the Slalom brand and network, grow executive relationships, collaborate with practice area leaders to create proposals, and respond to client RFPs.
  • Financial Management: oversee the financial performance vs targets of the account.
• Global Account Strategy: member of the global account leadership team supporting technology industry client portfolio direction, strategy, and goal setting.
• Austin Market Leadership & Collaboration:
  • Strategy: in close collaboration with local market leaders, align global account and local market strategies.
  • Practice Collaboration: work collaboratively with Slalom practices to define service offerings that meet Technology industry needs, bring those offerings to-market, and deliver capabilities through project work.
  • Public Relations: promote Slalom in the market by attending / speaking at industry events, panels, etc.

About You

• Professional Experience
  • 10+ years of professional services account/delivery management experience
  • 6+ years of relevant experience working with the Technology industry, either in-house and/or consulting industry
• Consulting
  • Experience managing transformational programs that incorporate people, processes and technology.
  • Relevant experience managing to utilization targets
  • Hands-on contract negotiation experience with NDA's, MSA's, & SOW's
  • Experience managing the performance of individual consultants, either direct reports and/or as members of project team
  • Excellent negotiation, conflict management, problem solving and decision making skills
  • Superlative writing skills & deep experience with creating highly polished content for client executives
  • Deep experience with oversight, governance , and quality assurance of all sold/managed engagements
  • Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In42markets around the world, Slalom'steams have autonomy to move fast and do what's right.They arebacked byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over12,000employees. Slalomhas beennamed one of Fortune's 100 Best Companies to Work Forseven years runningand is regularly recognized byemployees as a best place to work.Learn more atslalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include:meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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