Client Performance Analyst
Job Description
Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Covid-19 Hiring Update: As a company, we’ve transitioned to a work-from-home model and will continue to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.
Job Category
The Client Performance Analyst will be responsible for supporting Account Management and Business Operations through analysis of client performance data. They will create client-specific performance dashboards in Tableau, own our Data Feedback Loop, and complete ad-hoc analyses to support the business. They are process and data-driven with great attention to detail. Using their analytical skills, they will dig in and solve problems, and effectively communicate recommendations to stakeholders, including senior leadership.
Responsibilities
- Create custom Tableau reports that the business will rely on to make optimizations
- Evaluate and own our Data Feedback Loop process
- Identify trends in client performance across our book of business and make recommendations to improve
- Analyze internal data to solve business problems
- Work with the Account Management team on analyses that will help them give consultative feedback to our clients
- Strategize process improvements that support the business
Experience
- Bachelor’s in Economics, Math, Finance, or equivalent work experience
- 2-4 years of work experience with analytics
- Tableau knowledge required
- Advanced Excel skills
- SQL knowledge
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Ability to produce deliverables to stakeholders that are valuable
- Aptitude to learn new technologies, systems, and software
- Organized and detail-oriented, able to meet deadlines
- Self-Motivated, grasps new concepts easily
- Comfortable challenging others directly
#LI-REMOTE
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Date Posted
08/01/2022
Views
5
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