Client Program Manager

Job Posting Title: Client Program Manager

What does a successful Client Program Manager do at Fiserv?

Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies and merchants.

As a successful Client Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

What you will do:

You are a key leader who will lead initiatives to support our client needs and be a liaison with Development and Account Management groups to manage client expectations and resolve technical issues impacting clients. In addition, you will proficiently execute against key business success metrics including financial targets and client experience metrics.• Champion and execute client delivery and service processes to manage client initiatives• Champion voice of the customer feedback for end-to-end client satisfaction and engagement• Develop strong client relationships and identify opportunities to better support their business objectives

What you will need to have: • Bachelor's degree in business, operations or a related field required.• 4+ years of experience in business and IT program and project management• 3+ years experience in effectively driving delivery of products to clients.

What would be great to have:

• 3+ years of experience in the Financial Services Industry

• Working understanding of business financial practices and accounting• Strong experience in data-driven management, metrics and reporting

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us!

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.