Client Relations Administrator (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking a Client Relations Administrator to join our dynamic team!

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remote.

Responsibilities:

• Build and manage relationships with client contacts.
• Help issuers access and navigate Broadridge Client Portal.
• Work with ShareLink/Streetlink client base to efficiently plan proxy and interim distributions for both registered and beneficial shareholder base.
• Provide timely and accurate updates to clients regarding mailing status, voting, and other inquiries and issues that may arise in the course of the project.
• Partner with other CCS team members, as well as other departments, to continually add efficiency to the Streetlink and ShareLink processes as well as to increase client satisfaction.
• Communicate and escalate external client concerns as needed.
• Update and monitor internal reports to ensure the timely and efficient progress of each campaign.

Qualifications:

• Some experience within proxy/financial services environment with resultant knowledge of the securities industry and related products.
• Strong Client Services background with a client focused mindset
• Excellent written and verbal communication and listening skills.
• Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
• Education and/or experience equivalent to a BS degree in Business Administration.
• Proficiency in Microsoft Excel, Word, and working knowledge of Access. #LI-PS1

Salary range $26.00- $29.00/hourly. Bonus Eligible.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

(Broadridge considers a candidate's relevant experience and educational background when determining final salary)

Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].