Client Relations Administrator - Hybrid (flexible options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain extraordinary talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately create customer value. Are you looking for a growing and dynamic firm where you can make an immediate impact? If so, we encourage you to read below to find out more about the Client Relationship Manager position on our team because Broadridge is growing!

Work Modes- Hybrid: Broadridge values flexibility and offering the right balance of virtual and in-person activities. We classify our jobs in three work modes: On-site, Hybrid, and Off-site. This is a hybrid role assigned to a Broadridge location or coworking space. To foster a collaborative working environment, you will attend meetings, trainings, and events on-site as needed.

Job responsibilities:

• Building and managing relationships with client contacts.
• Working with ShareLink/Streetlink client base to efficiently plan proxy and interim distributions for both registered and beneficial shareholder base.
• Providing timely and accurate updates to clients regarding mailing status, voting, and other inquiries and issues that may arise in the course of the project.
• Partnering with other CCS team members, as well as other departments, to continually add efficiency to the Streetlink and ShareLink processes as well as to increase client satisfaction.
• Ability to communicate and escalate external client concerns as needed efficiently.
• Updating and monitoring internal reports to ensure the timely and efficient progress of each campaign.

Qualifications:

• Some experience within proxy/financial services environment with resultant knowledge of the securities industry and related products.
• Strong Client Services background with a client focused midset
• Excellent written and verbal communication and listening skills.
• Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
• Education and/or experience equivalent to a BS degree in Business Administration.
• Proficiency in Microsoft Excel, Word, and working knowledge of Access.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].