Client Relationship Manager - Remote

AICPA · Raleigh-Durham, NC

Company

AICPA

Location

Raleigh-Durham, NC

Type

Full Time

Job Description

About the Role:

Our client Relationship Manager (CRM) will exceed sales goals by growing current client account revenues. The CRM will gain and maintain full knowledge of all Association's products and services and use a consultative approach to understand and address client needs. We are looking for high-level execution at every stage of the pipeline development and sales process. You will be focused on high value accounts at Global Multinational organizations or Public Accounting firms and a portfolio of accounts that can be developed into premium accounts. You will have an annual revenue target of $1.5M - $2M and can sell all solutions including learning programs, sponsorships, and advertisements.

You Will:

Conduct and maintain account plans for each assigned client. Ensure understanding of our client's goals and potential Association solutions to meet those goals. Determine strategy and action plan for each account.

Understand the buyer personas who best represent our target client and propect within existing accounts.

Identify and nurture new relationships, provide demos by online presentations, close sales by phone and email, post-sale to ensure delivery, and high client satisfaction.

Collaborate with other teams create compelling customer-centric solutions that differentiate our products' value proposition.

Maintain a complete and accurate record of opportunities within Salesforce and provide other reporting on sales activities/results bi-weekly, monthly and quarterly.

Be the main contact in all matters relating to client concerns and needs, and facilitate with internal functions to meet client needs

Maintain comprehensive understanding of our portfolio of membership, credentials and learning products.

Prospector who conducts research to understand customer profiles and the solutions they're looking for.

You Have:
  • Sales goal oriented - able to grow a large portfolio with more than $1M in recurring revenue. This is a growth-oriented role and will grow portfolio revenues year on year.
  • Deal positioning - able to competitively position the solution, present the solution and negotiate/gain commitment at target margins and revenues
  • Prospector who conducts research to understand customer profiles and the solutions they're looking for.
  • Bachelor's degree or equivalent education/experience
  • 6+ years' business-to-business consultative sales experience preferably in learning or high technology (services, software, or consultative environment).
  • Experience building excellent client relationships at C-level within large enterprise organizations
  • Prior experience managing a portfolio of accounts with experience growing revenues.

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

#LI-Remote #GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information.

Date Posted

02/04/2023

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