Client Service Coordinator

ABOUT ADACTION
Since AdAction's founding in 2013, we've been a leader in performance based mobile app marketing. We work with well-known brands and app developers, focusing on providing premium users at scale to clients worldwide. Our team continually strives to provide the best service and solutions to our clients through collaborative partnerships, innovative ideas and strategic decision making.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our products and teams better. AdAction is looking for employees who thrive in an autonomous work environment, seek out ways to meaningfully contribute to our shared success and embrace growth both personally and professionally.
We are a remote first company with talent centers in Denver, Austin and Chicago. Come join a diverse community of highly motivated and growth-oriented individuals, looking to make an impact in the AdTech space.
Our employees also enjoy perks and benefits like:

• Health, vision, and dental insurance
• Up to 6% 401k match with no vestment period
• Generous PTO + company holidays
• Flexible and remote first work culture
• Monthly team outings and happy hours
• Weekly UberEats credit
• Home office stipend
• Annual learning and development stipend
• Annual wellness stipend

POSITION SUMMARY
We are seeking a highly motivated and talented Client Service Coordinator who is hungry to gain insight and exposure into the mobile media and advertising industry. The CSC will work with multiple internal departments to facilitate campaign creation and set-up, advertiser administration, and reporting. This is an exciting opportunity for someone to join the AdAction team and learn all angles of the mobile advertising world in a rapidly growing company.
RESPONSIBILITIES
Help manage the growth and production of AdAction's campaign management system in the following capacities:

• Support the Sales and Account Management teams in the execution of strategic campaign setup.
• Assist with the pulling and checking of data for invoicing each month.
• Learn mobile advertising, attribution methodologies and platforms, mobile headers, and how to use VPNs while creating, testing, and launching new advertiser campaigns.
• Provide troubleshooting support for technical issues associated with campaigns.
• Participate in the Action360 program, gaining insight to and experience working with different departments such as Sales, Account Management, Business Intelligence, Publisher Development, Product Management, Paid Media and Marketing. You'll get to learn how the whole business works!
• Create and update interstitials in Photoshop.
• Assist account management with manual dashboard updates.
• Monitor campaign performance daily.
• Conduct competitive research to enhance new and existing campaigns through DIGs and offerwall scraping.

EXPERIENCE & QUALIFICATIONS

• Must be results-oriented and possess an entrepreneurial spirit that thrives in a demanding, fast-paced work environment.
• Bachelor's degree is required.
• Microsoft Excel and Salesforce experience a plus.
• Excellent interpersonal, organizational and communication skills are a must.
• Understanding of online advertising channels, performance-based marketing and/or mobile app marketing a plus.
• Highly analytical and incredible attention to detail.
• Ability to multitask and problem-solve.
• Enthusiastic about the mobile app space.

Annual Salary Range: $50,000 - $60,000*
*Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.