Client Services Project Manager III

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Looking for a Client Services Project Manager III? Join Thermo Fisher Scientific Inc. and be part of a global team delivering world-class project management solutions. Lead with ambition and expertise in a dynamic and inclusive environment.

Key Responsibilities:

• Responsible for the leadership and onboarding of clients.
• Leads all client-facing activities and communicates strictly in accordance with the team client mantra.
• Owns and develops project plans to support client activities flawlessly.
• Demonstrates effective use of support tools like RAID logs and critical issue discussions.
• Interprets effectively quotes, maintains, and manages any changes to quotes.
• Owns and leads study set up with the support of the PMII team.
• Overall responsibility for project delivery in line with client expectations.
• Coordinates internal activities to ensure timely project achievements.
• Supports the development of PMII and PMI team members.
• Responsible for client billing right first time and revenue realization.
• Provides timely provision of reports and other critical information.
• Ensures timely communication with all collaborators on order status.
• Writes and reviews departmental SOPs, Project Plans, and other documentation.
• Responsible for revenue recognition for assigned projects and verifies final information for the Accounting Department prior to invoice release.
• Handles non-conformance issues and provides timely resolution.
• Provides training to other team members as needed.
• Participates in cross-functional business process improvement activities.
• Demonstrates effective written and verbal communication skills, tailoring messages appropriately for various management levels.
• Available for infrequent overtime work as necessary.

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• Ideally 1-2 years of successful experience in project management as an Associate/Assistant Project Manager.
• Certification in Project Management by a recognized training institution (or working towards certification) is an advantage.
• Understanding of GXP requirements in a pharma or CRO environment.
• Flexible and adaptable with strong customer leadership skills.
• Able to analyze problems and define customer-centric solutions.
• Able to work with resilience and support team members.
• Good interpersonal, verbal, written, and numerical skills.
• A standout colleague.
• Scientific degree required or other degree coupled with pharma/CRO equivalent work experience.