Client Services Representative

Due to our anticipated expansion into new markets, Black Diamond Management is currently hiring entry-level individuals with a customer service & sales background for a Full Time Client Services Representative. We are seeking candidates that are outgoing, personable, and looking for growth opportunities!

**Experience in these areas is beneficial but NOT required. This is an entry-level position!

Our Full Time Client Services Representative position entails:

• Marketing strategies and sales techniques
• One-on-one sales and marketing interactions with customers
• Leadership and management training
• Learning product knowledge
• Customer service & Customer Retention
• Oversee campaign development and management
• Building professional and lasting relationships

We specialize in areas of customer retention and customer acquisition. We promote growth from within and encourage our sales team to work together to reach client goals as well as our own company goals. We deliver our clients, face-to-face customer service experience. With our hands-on, expert training, we prepare our Full Time Client Services Representatives to work with customers to provide a professional and pleasant experience, which fosters the acquisition of quality customers and long-term customer loyalty.

Benefits of our company culture in relation to the Full Time Client Services Representative:

• The fast-paced, fun work environment
• Training is on the job and comprehensive
• Career advancement opportunities
• Thorough on-the-job training
• Enhance your leadership ability
• Get full training in the areas of sales, management, team management, and business administration
• Training is 100% provided
• Travel Opportunities

What we are looking for in a Full Time Client Services Representative

• A dedicated work ethic
• A great sense of humor – work hard play hard!
• A strong student mentality
• A self-starter and self-motivated
• A willingness to help others – customer service mindset
• An acceptance for training and coaching from managers
• Excellent customer service and interpersonal skills