Client Services Specialist

Beckman Coulter Life Sciences · Indianapolis, IN

Company

Beckman Coulter Life Sciences

Location

Indianapolis, IN

Type

Full Time

Job Description

Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in Client Services? Do you enjoy being responsible for processing orders, answering inquiries, solving problems, fulfilling requests, maintaining current and accurate information in databases? Then read on!

We are currently seeking a Client Services Specialist who will be responsible for working with clients and collaborating with multiple internal departments.

In this role, you will be responsible for:

  • Process phone and ecommerce orders through Oracle and Salesforce
  • Provide excellent customer service, create, and maintain contracts
  • Collaborate with field sales, accounting, planning, technical support, marketing, warehouse, training, and returns department

The required qualifications for the job include:

  • Four-year degree preferred or the equivalent of 2+ years of customer service experience
  • Ability to type 50+ wpm required and a strong understanding in computer administrative tools (Windows, MS Office)
  • Ability to work a set shift anytime between 8am - 8pm

It would be a plus if you also possess previous experience in:

  • Strong communication, time management, organizational and problem-solving skills
  • A "Do It Now" mindset coupled with a strong sense of accountability

We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working here can provide.

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

If you've ever wondered what's within you, there's no better time to find out.

Date Posted

01/25/2023

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