Client Solutions Architect

Exiger helps governments and companies surface and mitigate their supply chain, customer and third-party risk exposures which, undetected, present critical threats to the safety and well-being of their most valuable assets.

As a Client Solutions Architect you will help our client’s solve their most challenging problems within their risk and compliance programs across third-party and supply chain risk management through your expertise and knowledge of Exiger’s full suite of software and technology enabled-services. Your work will focus on identifying and creating the right set of solutions from Exiger’s platform portfolio to meet the client’s unique problem statement, and presenting and positioning the strength and benefits of that solution to the client throughout the commercial process working with the Exiger Commercial sales team to drive opportunities through the sales process.

In your role, you will be on the front line regularly meeting with our clients, taking ownership of creating and performing tailored demonstrations of Exiger’s platform solutions aligned to each client’s individual requirements. You will have deep rooted domain expertise across Exiger’s full software suite and be able to fully understand the challenges our clients face in their risk management programs and position the benefits our platform brings to their operations accordingly.

In your mission critical work, you will be responsible for extending our platform focused value proposition through the entire sales process from initial demos, through to running end-to-end proof of concepts and proof of value assessment exercises.

We are looking for collaborative, team players who are passionate about our mission to make the world a safer place to do business. Exiger’s Client Solutions team is at the centre of the most important work we do at Exiger in support of that mission, and you will work with the global Client Solutions team, alongside working day-in day-out with assigned sales team members in your region. You will also interact with Exiger’s Product and Innovation teams to provide input based on client and market feedback for consideration into our future platform product roadmap.

Exiger is in the middle of a period of explosive growth requiring dynamic team members who are excited to be part of building and shaping a winning team.  While the ability to work autonomously is a must, commitment to team and culture is just as important. 

Key Responsibilities:

• Be a subject matter expert across Exiger’s full software suite
• Create and perform tailored software demonstrations for clients
• Work with the customer to build platform focused solutions that solve their unique problem statements
• Work collaboratively with the sales team throughout the commercial process
• Take ownership of completing successful proof of concepts and proof of value assessments
• Demonstrate the value proposition of Exiger’s technology-enabled solutions and effectively position with knowledge of a customer’s biggest priorities
• Provide strategic product roadmap input based on client and market feedback to our Product and Innovation teams
• Provide input and ideas on go-to-market process optimization
• Develop relationships across the business to support the overall mission of Exiger
• Commit to a mindset of delivering excellence through continuous improvement
• Learn elements of competitive products and effectively position against them in presentations
• Thrive in a fast-paced, high performing environment

Professional Experience Required:

• Minimum 5 years’ experience in a technology pre-sales role
• Experience within third-party and/or supply chain risk management software