Client Solutions Engineer, Attack Surface

The Client Solutions Engineer - Attack Surface is a function of our Client Solutions (Post Sales) team, managing and implementing all aspects of the Attack Surface Intelligence solution with our clients. In this role, you will support a diverse customer base with practitioners supporting attack surface management, vulnerability management, threat intelligence, security operations and C-suite initiatives. Your days will be spent working closely with our customers to ensure they are effectively leveraging the Total Internet Inventory.

What you’ll do as a Client Solutions Engineer:

• Deploy Attack Surface Intelligence (ASI) products and services in-person and remotely.  
• Conduct product demonstrations. 
• Prepare, review, and deliver data samples, data reports, and other documentation to clients or prospects.
• Interact with customers to understand their security use cases, workflows and challenges.  
• Leverage information security experience to identify client technical success criteria including key metrics and methods of delivery and integration.  
• Scope and implement custom solutions across a variety of client architectures, applications, programming languages, and tools
• Manage multiple projects in a dynamic, fast-paced environment
• Collaborate with multiple internal teams including sales, product management, engineering, and leadership on customer requirements

What you’ll bring as the Client Solutions Engineer:

• Minimum of 2-4 years’ experience in a pre-sales, post-sales or analytical role (intelligence, military, cyber, business operations, etc.) working with enterprise clients and/or executive level decision makers
• Experience with cyber-security tools including attack surface products, EDR (endpoint detection and response), vulnerability scanners, SIEMs, SOARs and ticketing systems.  
• Previous experience working in a consultative role directly with clients, preferably with SaaS
• Experience collaborating and communicating with technical and non-technical personnel.
• Ability to troubleshoot as well as train clients around how to utilize APIs and third-party integrations
• Must be available to work EST hours and have the ability to travel
• Ability to travel
• Bonus Points
• Programming ability in Python, R, VBA
• Certified Ethical Hacker (CEH) or equivalent mid-level technical certification
• Experience working with DNS datasets and networking devices