Client Strategy Senior Manager - Performance Media

At PMG, we exist to inspire all people to feel that anything is possible personally and professionally. It’s what powers us to deliver value, innovation, results, and Digital Made for Humans™ for the world’s most ambitious brands by bringing a more human-centric approach to digital.

As our Senior Manager for Client Strategy, you'll embrace a pivotal role, setting the strategic direction for our clients while fostering a vibrant team of leads and supervisors. This dual-responsibility position will see you orchestrating the development of robust media plans, honing business goals, and managing budget forecasts, while also driving professional growth within your team. With your firm grip on performance metrics and a strong focus on continuous improvement, you'll navigate our clients’ internal structures and fortify key stakeholder relationships. In this dynamic role, you'll leverage your leadership skills, industry knowledge, and innovative thinking to create a profound impact on our clients' success and your team's evolution

Key Responsibilities:

• Drive results towards performance goals, track progress at an executive level, and report on these to key decision-makers.
• Exhibit fiscal prudence as the owner of the budget and forecasts, with a focus on optimizing returns on ad spend. Identify opportunities to propose incremental budget enhancements.
• Navigate the client’s internal structure adeptly, investing significant in-person time, and collaborating with key stakeholders to overcome any roadblocks within a matrixed organization.
• Understand and challenge the performance limits across various channels, including those managed internally and by external agencies.
• Address any issues effectively and expediently to ensure your team meets or exceeds expectations.
• Play varied roles in client meetings, adjusting your involvement as needed.
• Collaborate with media leads to forge key partnerships (Google, Facebook, Amazon, etc.), ensuring PMG stays at the cutting edge of opportunities and support.
• Lead executive-level communication and strategic planning, fostering strong relationships with key business stakeholders.

Skills & Experience:

• 6+ years of relevant work experience in retail or consumer electronics, with 3+ years in a supervisory role.
• Proven experience in multi-channel digital marketing and managing digital media campaigns with a strong focus on direct response and online sales/customer acquisition.
• Robust analytical background with experience managing budgets/KPIs from a comprehensive, cross-channel strategy perspective.
• Previous involvement with a large retail or eCommerce brand.
• Familiarity with various attribution methods (MTA, MMM & Last Click) to optimize programs efficiently.
• A bachelor’s degree or equivalent work experience.
• Quick, accurate, and decisive analytical, forecasting, and decision-making skills.
• Demonstrated management and team development skills.
• Robust commercial and business acumen.
• Track record of establishing lasting, mutually beneficial business relationships.
• Excellent verbal and written communication skills.
• Organized and efficient in prioritizing tasks.
• Strong analytical skills, including proficiency in Microsoft Excel.
• Capable of individually building, or fully delegating to a team, clear and focused presentations for any audience.
• Strong presentation skills with proficiency in either PowerPoint or Keynote.
• A drive to learn and an eagerness to contribute to a team in a fast-paced environment.

About PMG: 

PMG is a global independent digital company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG uses strategy, creative, media, and insights, as well as its proprietary marketing intelligence platform Alli, to deliver Digital Made for Humans™. Our team is made up of over 500 employees globally, and our work for brands like Apple, Athleta, Best Western Hotels & Resorts, Kohler, McDonald’s, Nike, Old Navy, Sephora and Shake Shack runs across 85+ countries and has received top industry recognition from Cannes Lions to Adweek Media Plan of the Year.

Ranked by Deloitte, Inc., Entrepreneur, and Adweek as one of the fastest-growing companies in the nation, PMG has grown because of its commitment to continuous improvement, business integrity, cultivating dynamic relationships, and putting people first. The company has been named Adweek's Breakthrough Media Agency of the Year, MediaPost's Independent Agency of the Year, 7X Ad Age Best Places to Work, 3X Best Places for Working Parents, and one of Fast Company's Best Workplaces for Innovators.

Being part of PMG means being part of a company culture that’s unmatched in digital. We’re willing to work hard to serve our clients and deliver value, results, and innovation -- which often requires true grit and remaining agile. We believe in taking care of ourselves and each other so that we continuously improve in every way. 

We’d love to get to know you and share more about why we love PMG and the work we do.  

Join us in making digital more human → Apply Now

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe we only change for the better by bringing different people to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Learn more about our commitment to Diversity and Inclusion and our action plan for change here.