Client Success Associate

Job Description :

· Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail

· Problem-solving skills and quick thinking to own & resolve Client’s issues independently, thoroughly & efficiently

· Being proactive and showing the utmost respect for the Client’s time

· Work cross-functionally with other teams to ensure a seamless customer experience

· Open to work in 24*7 Shifts, rotational weekly off, working from office environment

· Stay up-to-date on the latest technologies and trends

Qualifications:

· Bachelor's degree in computer science, engineering, or a related field

· Excellent verbal and written communication skills

· Ability to work independently and as part of a team