Client Success Internship

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

OUR INTERNSHIP PROGRAM

We offer a mentorship program for the intern to bond with a carefully selected employee for the duration of their internship. The intern will choose their mentor based on their interests and learning needs. This is not extra work but focused on networking and education in management, business, client success, product, data, and development.

In addition to the mentorship program, we put our interns through a series of "prep sessions" in order to fully prepare them for their next career move. We review their resumes, provide interview training and even conduct mock interviews to ensure our interns are given the proper tools and training during their impactful time at PerformLine. 

**Ask about earning course credit for your university!!**

WHAT YOU'LL DO

• Internet research for client URLs on their various affiliate sites to expand the list of URLs we are monitoring for our clients
• Pulling reports from proprietary product interface into Excel, manipulate data and format summaries
• Help Sales team find data for demo presentations
• Assist Account Managers with daily tasks
• Additional Team support, including preparing User Manuals and additional marketing work, building powerpoint decks and ad hoc reports as preparation for team Quarterly Business Reviews
• Gain exposure to cross-departmental collaboration

WHO YOU ARE

• Organized, detail-oriented, and an expert at multitasking
• Advanced user of Excel (pivot tables, v-lookups, etc)
• Experience in scheduling, estimating, and providing support
• Metric driven and focused on continual improvement
• Confident in ability to learn new technologies quickly and completely
• Energetic, engaging personality
• Self-motivated, team player who is comfortable in a fast-paced environment
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never create drama and never operates with an adversarial attitude 

This is only intended to be advertised in areas where it complies to state and local law

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer