Client Success Manager

Range is the fast, flexible, holistic wealth management platform reinventing the industry. We give people an all-in-one place to manage all aspects of their financial outlook. From buying a house to retiring early or taking care of family — members can get answers to their questions anytime and feel confident that their money is working for them. 

Our team is full of all-stars who love to disrupt, collaborate, and build the next big thing in WealthTech. Join us as we make financial wellness accessible for millions more people!

What you’ll do with us 

• Assist our members with questions on how to use the Range platform
• First line of defense on technical issues they are experiencing
• Figures out the member's problem quickly and effectively offer the right solution
• Create a knowledge library of how Range works
• Maintain success metrics and data as directed
• Assist Head of Operations with additional projects
• Be an active part of a collaborative team and share best practices

What will set you apart

• 5+ years experience in a client-facing role
• Strong organizational, leadership, and written communication skills
• BS or BA preferred
• Experience using financial services technology
• An interest in the tech industry and/or experience with start-ups
• Consumer fintech experience

Benefits

• Comprehensive health coverage: Medical, dental and vision
• 401k plan
• Technology allowance
• PTO
• Top of Market Pay
• Paid parental leave

Range is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve.