Client Support Engineer, Selution (Denver Remote)

Overview

About us:

Cordis is an independent, customer-focused global provider of interventional cardiovascular medical technologies. During our 60+ year history we've established a legacy of pioneering breakthrough technologies, including the first guiding catheters and coronary drug eluting stents. Cordis has built a strong global footprint that spans over 70 countries.

We're teammates, not just employees. Our culture empowers you to act like an owner and unleash your full innovative potential in the process. With diverse teams on a global scale, we foster an inclusive atmosphere where everyone is embraced for who they are, their unique perspective, and what they bring to the table. We believe the richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.

If you love a challenge and are ready to have a direct, positive impact on the lives of millions, then Cordis is just the place for you. Join us, and let's improve the wellbeing of millions, together.

We are the people behind the people who keep saving lives

MUST RESIDE IN DENVER, CO

Responsibilities

• The primary role is to provide device and application support to company executives including iOS devices such as iPhones and iPads, Windows laptops, printers etc.
• The secondary role is to manage and support the enterprise ServiceNow platform.
• Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
• Design, develop, and test custom ServiceNow applications using APIs and scripting languages.
• Integrate ServiceNow with external systems and applications using APIs and web services.
• Develop and implement unit tests and integration tests to ensure code quality.
• Package and deploy custom applications to the ServiceNow platform.
• Document code and applications for maintainability.
• Troubleshoot and resolve issues related to custom ServiceNow applications.

Qualifications

• BS or BA degree in business or computer science with an emphasis in information technology.
• 0-2 years' experience.
• Apple Certified Support Professional (preferred).
• Certified ServiceNow System Administrator (CSA).
• Certified ServiceNow Developer (CSD).
• Hands on experience in installing, troubleshooting and fixing iPads, iPhones, printers, laptops and other computer peripherals hardware problems as well as desktop and Apple iOS applications.
• Ability to perform smart hand activity remotely.
• Some Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Some experience in software development.
• Excellent written and oral communications.
• Excellent customer service skills.
• Self-Driven and result oriented.
• Really passionate about delivering excellent results to the customers.

#LI-JB1

Pay / CompensationThe expected pre-tax pay rate for this position is $52,500 - $78,500

Actual pay may differ depending on relevant factors such as, but not limited to, prior experience or education.

Benefits: Cordis offers a competitive benefits package including:

• 401(k)
• Medical, Dental and Vision Insurance
• Life insurance
• Paid time off

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At Cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All our teammate's points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.