Client Support Representative

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We are looking for a Client Support Representatives who can work one of three shifts.

Full-time: Monday - Friday overnight shift 11PM - 7AM
Full-time: Monday - Friday morning shift 6AM - 2PM
Part-time: Monday - Friday afternoon shift 12PM - 4PM

• Fulfill client orders and aid in support tickets
• Work directly with platform users in answering their questions and helping to resolve any issues
• Communicate with clients via email, chat, and phone
• Ensure client satisfaction in every interaction

• Positive attitude and work ethic 
• Friendly and personable disposition
• Tech-savvy and quick learner 
• Problem-solving skills 
• Excellent communication skills - written and verbal 
• Familiarity with the following platforms is a plus:
• Salesforce
• Microsoft Excel
• Google Suite
• Zendesk

• Get in early with Utah's #1 fastest-growing company
• Great Place to Work certified
• A revolutionary, client-approved product
• Leadership that listens
• Diligent and dedicated coworkers that make work not feel like work
• Career growth and opportunity according to what you want to do
• Cool swag, endless snacks, and flexible time-off