CLIENT SUPPORT SPECIALIST

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health Plans is currently recruiting for a Full-Time Day Shift,

Client Support Specialist in Virginia Beach, VA.

This position is remote, some travel as needed.

Support (Sr.) (Regional) Client Executive and (Sr.) Client Specialist in their strategies to retaining profitable business in the Large Group segment. Interact with Consultants, Brokers, and Benefit Administrators and Optima Health business units to achieve these objectives.

Job Requirements

• Bachelors level degree
• Related experience 4 years
• Customer Relations 4 years
• Business Acumen 4 years
• Valid driver's license required

Benefits: Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Sentara recognizes our employees by offering:

• Comprehensive health care plans
• Generous paid annual leave
• 401a/401k/403b plan
• Long and short-term disability
• Tuition Reimbursement
• Flex spending and life insurance
• You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.

Sentara Health Plan is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.

Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans, and plans serving Medicare and Medicaid enrollees.

With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day, join the Sentara Team!

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

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Job Summary

Support (Sr.) (Regional) Client Executive and (Sr.) Client Specialist in their strategies to retaining profitable business in the Large Group segment. Interact with Consultants, Brokers, and Benefit Administrators and Optima Health business units to achieve these objectives.

Bachelor's degree OR HS grad and 4 years related experience required. Related years of experience includes Business Acumen, Customer Relation, Administrative or related field. Must obtain a L-HIL or L-LIFEHI within 90 days of hire.

Qualifications:

BLD - Bachelor's Level Degree

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Administrative, Business Acumen, Customer Relations, Related

Skills

Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.