Client Technologies Tech II

Job Description

AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico. Located on Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $42 billion company into the future. Do you share our passion for making an impact on the world? You may be a great fit for our AgFirst family.

AgFirst is seeking a Client Technologies Technician II this position willdemand deep knowledge and expertise and to do it successfully depends on understanding detailed information. The focus of this job centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring, and critical mind, this job requires imagination and strong problem-solving skills, but with a strong technical orientation.

Duties and Responsibilities:

• Respond to tickets related to client technologies as assigned by Customer Support. Provide prompt and courteous service on assigned calls
• Perform task associated with the administration maintenance of tools such as SCCM, BitLocker, and other desktop related services
• Ensure these images are updated on a regular basis and provided to third party vendors for association and bank consumption
• Create and maintain desktop images for all bank standard systems
• Provide technical and administrative support of mobile smart phones being used to provide remote access to email and calendaring

Requirements:

• Education and/or experience equivalent to an Associate Degree in systems administration
• 3+ years of desktop support or systems administration
• Advanced working knowledge of desktop encryption methods to include BitLocker administration
• A+ certification or equivalent experience with desktop hardware preferred

#LI-KW1

About Us

Are you ready for a career with us that will impact more than you ever imagined? At AgFirst, you have an opportunity to make a difference for agriculture and rural communities while elevating your career. When you work here, you are part of a cooperative that provides financing, technical support, and business services to banks in the national Farm Credit system. You can be part of the solution for those banks - our customers - as they make loans to more than 80,000 farmers, businesses, and homeowners in rural America. At AgFirst, we value your skills and unique perspective. We think you'll like the impact you can make here and the benefits you will enjoy. AgFirst is dedicated to fostering an engaged workplace that makes every employee feel valued, appreciated, and heard. We invest in our employees because they invest in us and work hard to make our bank successful. Among its range of benefits, AgFirst offers competitive pay, flexible work schedules, a corporate incentive plan, and even free coffee and soft drinks in the break room. If you're ready to impact more than you ever thought possible, we're ready for you!

While we offer a variety of lending and credit jobs, we're more than just an agricultural lending company. We have many roles in areas such as information technology and information security, as well as support services. No matter your career path, find a way to impact more with AgFirst!

OUR BRAND AND CULTURE

We want to make a difference in people's lives - and that includes yours! We strive to create a workplace environment where all employees feel welcome and open to bringing their whole selves to work. We have a diverse, talented workforce that helps us bring a well-rounded perspective to the solutions we provide. At AgFirst, we aim to give our employees room to grow both personally and professionally. We hope you will find more than just a job here. We hope you will find a fulfilling career that allows you to use your abilities to impact more.

OUR BENEFITS AND REWARDS

AgFirst believes employee satisfaction is built around a career that combines personal and professional accomplishment with financial rewards that help you build toward the future. We believe that compensation is more than just a paycheck. At AgFirst, you'll find a total rewards package that includes:

• Competitive pay, with paid vacation, holidays, and sick leave, as well as paid time off for volunteering.
• Corporate incentive plan with spot bonuses for top-notch work.
• Medical, dental, and vision insurance, as well as life and disability insurance.
• Flexible spending and health savings accounts.
• Generous 401(k) matching contributions, as well as additional employer contributions.
• Reimbursement for approved higher education pursuits.
• A wellness program for employees, which includes resources for a healthier lifestyle.
• A Leadership Academy for professional development.
• Other perks, such as employee discounts, annual on-site flu shots, and even free periodic chair massages.

In addition, we are located in a modern office building in a revitalized business district on Main Street in Columbia, S.C., near multiple restaurants and shops. Our open floor plan features a variety of meeting areas, from cozy collaboration rooms to large meeting spaces - all equipped with state-of-the-art technology to meet your business needs.

Other benefits of our office building include:

• Free parking in an attached garage.
• An on-site restaurant.
• A newly renovated fitness center.
• On-site conveniences, such as dry cleaning.

Regular building events, such as luncheons and ice cream socials