Clinical Education Program Manager

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for individuals. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.

As the Clinical Education Program Manager, you will have ownership of all educational programming designed and developed to drive clinical outcomes. You will be responsible for identifying target audiences, developing project plans and content, monitoring and tracking KPIs, and working across departments and with company leaders to ensure success.  You will join a team of clinically-minded professionals whose focus it is to execute SonderMind’s clinical strategy as we continue to improve access and utilization of therapy services.

• Get up-to-speed on departmental objectives and in-flight initiatives, understand how clinical-owned initiatives interface cross-functionally with other departments and stakeholders.  
• Take ownership over in-flight clinical education programming, including tests and data analysis, and monitoring KPIs
• Identify new opportunities for testing innovative and impactful clinical education programming that leads to improved outcomes. Design and execute programming, monitor impact.
• Maintain partnerships with external experts to deliver ongoing consultation for specialty providers

• Supporting Quality Assurance: Work with the Director of Clinical Quality to develop provider education and training on best clinical practices that drive improved client outcomes. Measure engagement and outcomes to determine the right content at the right time leading to highest impact and provider behavior change.
• Supporting Specialty Groups: Continue managing external partnerships with specialty expert organizations. Build out new educational content as needed as we continue to grow specialty care offerings. Monitor performance and engagement with content.
• Driving clinical practice innovations: As SonderMind continues to expand our innovative offerings supporting measurement-based care, providers will need education on integrating data into their clinical decision making. This role is responsible for assessing clinical education needs and gaps, developing educational content to meet these needs, and executing on the delivery of content.
• Internal Clinical Education: On an as needed basis, provide clinical education or training for cross functional departments, including provider and client-facing teams, to support execution of the clinical strategy. Review client and provider-facing content for clinical accuracy.
• Disseminating Practice-Research Network insights: Own the execution of the dissemination of ongoing research insights surfaced from our Practice-Research Network, that leads to practical provider behavior change.

• Minimum 2 years designing and implementing clinical education to both clinicians and lay audiences
• Experience designing and executing tests of change, including requisite data collection, analysis, and dissemination
• Project/program management including demonstrated competency with at least one preferred framework

• Mental health license, MHA, or MPH
• Digital healthcare or innovation experience
• Experience with data visualization tools/software

• Curious: Seek to understand and pull the thread
• Courageous: Takes action, even when uncomfortable
• Lightful: Assume positive intent in others
• Authentic: Say what you mean, mean what you say, act accordingly
• Bucketworthy: Don’t let your bucket leak

Our Benefits 

The anticipated salary range for this role is $85,000- $100,000. This role is eligible to participate in our equity incentive plan.  Actual title and compensation is commensurate with qualifications and experience. 

 As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A flexible PTO policy with a minimum of three weeks off
• Therapy coverage benefits to ensure our employees have access to the care they need
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
• Paid company holidays and a company shut-down during the last week of the year
• Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
• Eight weeks of paid Parental Leave  (if the parent also qualifies for STD, this benefit is in addition)
• 401K retirement plan with 100% matching on up to 4% of base salary

Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.