Clinical Educator

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com .
Clinical Educator
Role overview
The Clinical Educator plays a critical role in developing and implementing standardized orientation curriculum and ongoing educational offerings to drive operational efficiencies, maintain up to date clinical standards, meet regulatory requirements such as NCQA, and various clinical operational support to business needs.
This team member will be integral in all aspects of clinical education including analysis, planning, design, development, implementation, and evaluation to ensure operational success, clinical processes and operations.
A day in the life...

• Serve as a clinical education subject matter expert (SME) understanding the scope, complexity, processes, services, and vision of the Population Health Care Management programs.
• Promote and drive comprehensive clinical excellence and clinician acumen.
• Collaborate with leadership, actively identify and participate and drive operational strategies, lead, implement and manage educational and quality initiatives to deliver desired outcomes.
• Collaborate and solution with cross functional SMEs and teams to optimize care programs and delivery, develop preceptorship and mentorship programs to extend and support new hire education, develop and support existing clinical workflows to ensure evidence-based clinical programs.
• Leverage and apply adult learning principles to design and deliver clinical education programs and resources. For example, documentation guidelines and materials, educational scenarios and activities to develop and strengthen clinical skills regarding motivational interviewing, self-management support, shared decision making, etc.
• Develop and deliver clinician and management education materials (such as process guides, scenarios, participant guides, skills practices, knowledge checks, resources, etc) to supplement learning activities and clinician resources.
• Regular evaluation and updates to maintain industry standards and best practices. Ensure identific tion and utilization of educational strategies and approaches in delivery methods, tools, materials, and mediums to align with adult learning principles, virtual training trends, and increase participant engagement.

What we are looking for

• Team members who possess enthusiasm, a strong work ethic and integrity. Someone who can successfully collaborate and perform within a matrixed environment.
• Must hold and maintain licensure or degree in a clinical field inclusive of RN, BSN, or MSN.3-5 years of prior experience educating health care clinicians.
• Exceptional facilitation skills.
• Experience in training both licensed and non-licensed staff.
• Experience in EMRs, Adobe, Microsoft Office, Power Point, and Excel.
• Exceptional communication skills, both written and oral, ability to actively listen, ask open-ended questions, clarify, confirm, and understand perspectives across a range of different organizations and personalities.
• Ability to multitask, prioritize, adapt to change, work well under pressure in an entrepreneurial environment, and manage a project from start to finish.

Preferred skills:
Instructional design experience.
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade at a glance...
Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation's 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.
We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov . You can also report it to your state attorney general.
To review our policy around data use, visit our Accolade Privacy Policy Page . All your information will be kept confidential according to EEO guidelines.
Accolade