Clinical Nurse Consultant

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
JOB DESCRIPTION:
We are seeking a Clinical Nurse Consultant to join our growing team! This individual will function as a professional clinical advisor and leader within our Clinical Solutions Team. The Clinical Nurse Consultant will be responsible for providing clinical expertise for our implementation, sales, marketing, and product management teams and will help in driving customer acquisition as well as product adoption, education, and development efforts. They will have in-depth knowledge of clinical informatics and be able to provide client data and feedback to assist with developing further documentation around clinical workflows and deployment best practices.
What You'll Be Doing:

• Support internal sales teams with execution of customer demos, webinars, conference calls, and technical customer support meetings
• Develop, facilitate, and lead trainings for go-live efforts following PMP processes and best practices
• Attend and provide support for on-site client visits, product kick-offs, go-lives, and user-acceptance testing sessions
• Participate in the sales RFP preparation and review
• Be the SME on latest trends and leading practices in nurse call, alarm management, and care team collaboration
• Be the SME on clinical workflows; care team communication, collaboration, messaging and necessary integrations
• Collaborate with product management teams on providing clinical insights and implementing customer feedback as it pertains to product improvement, strategy, and new feature development
• Communicate all new product releases & updates with beta clients
• Collaborate with marketing teams on generating relevant clinical marketing collateral/material
• Gather market research and documentation on competitor products and assist with developing meaningful clinical differentiators
• Assist in the development of a clinical deployment methodology and best practices that utilizes clinical resources to design and validate workflows
• Develop specific clinical training and educational materials for both customers and internal sales teams
• Support customers in managing clinical outcomes and produce client deliverables ( charts, educational material)

What You Bring:

• Active & current Registered Nurse License
• Must have acute care hospital experience of 24 months (minimum)
• Operational knowledge of clinical workflows (care team collaboration/communication, rounding, & alarm management)
• Good experience with clinical informatics including nurse call systems, medical devices & middleware, and relevant integrations
• Strong relationship building skills, with solid strategic and critical thinking skills
• Excellent formal presentation skills and strong working knowledge of Excel, Word, and PowerPoint, (bonus points Lucid Charts, Visio)
• Ability to be proactive, adaptable & flexible, while mentoring/developing others
• Strong collaboration, verbal and written communication skills
• Variable travel up to 75% when necessary

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to work experience, interview performance, internal equity, geography, and expected level of responsibilities
• We are targeting a base salary from $76,300-$158,000
• You will also be able to participate in our annual corporate bonus program

Perks & Benefits We Offer:

• Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
• Mission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient care
• LinkedIn Learning License for you to continue self-paced learning
• Flexible time off policy for salaried employees with no limit on the number of days off

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.