Clinical Quality Manager

Clinical Quality Manager

Company Summary

connectRN is the leading nurse-centric platform that is reinventing the way nurses and other healthcare professionals are finding work. By leveraging technology, connectRN connects the nursing community to flexible work opportunities and each other to build a supportive and thriving network. The platform offers career development resources and flexible shift offerings for nurses, while alleviating staffing shortages at healthcare facilities. connectRN is headquartered in Waltham, Massachusetts and serves clinicians across the U.S. To learn more about connectRN, please visit www.connectrn.com.

You Will..

• Manage credentialing requirements across multiple states
• Design educational programming for clinician onboarding and career development that ensure both clinical excellence as well as a superior clinician experience 
• Leverage data to identify and influence cross-functional opportunities for process and product improvement
• Respond to clinical escalations at partner facilities
• Provide clinical training and remediation to clinicians as needed 
• Inform clinical training programs  
• Serve as liaison to connectRN partner facilities and regulatory officials to ensure compliance with state and federal regulations.
• Collaborate with cross-functional teams (onboarding, product, human resources) to ensure clinical quality in all aspects of connectRN product and services 
• Evaluate existing curriculum for clinical performance as well as engagement to proactively implement educational and training strategies that are in compliance with partner facility, state and federal standards
• Gather and implement consistent feedback from clinical and business leadership on clinician quality and care setting readiness 

You Have...

• Active unencumbered Registered Nursing (RN) license 
• Experience in nursing leadership or management with a focus on nursing and clinical credentialing, compliance and clinical operations in post-acute care settings (e.g. skilled nursing, home health, etc) strongly preferred
• Demonstrated comfort interfacing with state licensing boards and regulatory agencies
• The ability to oversee multiple projects and initiatives concurrently while responding and adapting to the needs of diverse stakeholders.
• A scrappy, can-do attitude and a passion for working in fast-paced environments
• Demonstrated ability to execute both autonomously and in collaboration with cross-functional teams

You Get...