Clinical Sales Manager

Paige is a technology company helping pathologists, oncologists and clinicians make faster, more informed diagnostic and treatment decisions in cancer, through the use of advanced Artificial Intelligence (AI). We are uniquely positioned to do this by mining decades of data from world renowned cancer centers and are transforming the way cancer is diagnosed and treated.

Paige is the first company to develop clinical grade AI tools for the pathologist, which resulted in our receiving the first FDA approval for an AI product in pathology. Paige has also received FDA-clearance for our digital viewer, FullFocus®, and CE-IVD and UKCA clearance for our diagnostic AI in prostate and breast cancer.

We have also established multiple relationships with biopharma, laboratory and equipment manufacturers and distributors that enable Paige to develop a full solution for busy laboratories, ready to help patients receive better diagnoses and treatment.

We are seeking a Clinical Sales Manager to join our team in the United States. As an Account Executive, you will be establishing growth for Paige in an assigned geographic area. Working closely with key stakeholders across the company and partners, you will be responsible for establishing a clinical sales pipeline, negotiating and closing deals. This is a hands-on position in a dynamic company and fast-growing market.

This role can be remote for candidates based in the US, or hybrid from our NYC office, if preferred.

The base pay range for New York and California is $81,000-$89,000 per annum, plus variable compensation package. The range may differ in other locations.

As a Clinical Sales Manager, you will:

• Maintain compliance with legal regulations, policies and procedures relating to compliance, and best practices in Clinical Sales
• Provide AI and digital pathology business solutions to hospital and laboratory professionals
• Offer SaaS solutions and business models
• Manage complex sales processes
• Generate leads and follow up on leads that come from other team members
• Support our partner and distributor sales
• Proactively develop and close clinical deals by leveraging personal and professional networks
• Attend events that drive new business
• Present our product and technology to potential clients
• Meet or exceed sales targets agreed with leadership
• Forecast and report regularly to manager
• Keep Salesforce up to date at all times
• In collaboration with the Marketing team, introduce new products and services to clients, ensuring positive outcomes against the strategic plan
• Proactively identify sales pipeline risks and develop mitigation plans
• Provide timely and insightful input back to other corporate functions, particularly marketing, product and leadership
• Serve as a voice of the customer of all challenges/opportunities that exist within their areas
• Analyze business opportunities and develop strategic sales plans for assigned territory
• Develop and maintain strong relationships with new and existing clients
• Utilize pathology and workflow understanding and experience while discussing the healthcare payer environment and its impact on physicians and ancillary providers
• Understand information technology and how it interfaces with physician office systems. Able to demo different Paige technology solutions, i.e. Paige viewer, LIS connectivity, etc and advise on hardware & software to enhance work flow efficiencies
• Develop and maintain "core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues
• Provides necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business
• Establish and maintain open lines of communication with key personnel in assigned accounts as related to support ongoing issues, and escalate support issues when customer satisfaction is jeopardized
• Demonstrate or develop "core" level knowledge of anatomical pathology, technology solutions and competitive strategies through the use of company resources, on the job training, in house literature, marketing material, and sales brochures

About You

• Highly motivated and hands-on sales professional willing to grow quickly into a dynamic organization
• Fast learner
• Experience selling SaaS and/or pathology solutions
• Hunter mentality
• Ability to handle complex projects in a structured way
• High degree of integrity
• Demonstrated decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers
• Ability to quickly learn and apply knowledge, to be a self-starter requiring little supervision
• Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, CRM systems, and PowerPoint. General working knowledge of Internet for business use
• Demonstrated ability to positively receive and respond to feedback for improvement and development
• Ability to multi-task and work in a fast-paced, deadline driven environment
• Drive for Results (Service, Quality, and Continuous Improvement) – ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement
• Communication – excellent verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results
• Contracting – familiarity with hospital contracting and negotiations to assist customer support team on partnership agreement pull through and customer success
• Teamwork – commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team
• Customer Service Focus – demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations
• KOL Development – building strong relationships with area Thought Leaders in pathology to assist in national advocacy
• Bachelor's degree from an accredited university, MBA preferred
• Willingness to travel 50%+

Preferred

• Experience with digital pathology and/or advanced software applications in a clinical setting