CLM - Solution Architect - Global Salesforce

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 4th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: CLM - Solution Architect

Responsibilities:

• Act as Contract Lifecycle Management (CLM) subject matter expert
• Deliver end-to-end CLM implementations by:
• Assessing the current state and defining future state processes based on areas for improvement and fit-gap analysis
• Working with business users to translate business needs into functional and technical requirements
• Designing scalable and reliable solutions
• Managing the implementation/development of the solution
• Overseeing and participating in testing efforts
• Successfully providing Post Go-Live support and Hypercare
• Serve as a liaison between the business and the development teams
• Refine business requirements and manage business priorities while ensuring scope alignment
• Lead and facilitate design workshops, document the output/findings, create user stories, and obtain customer sign-off
• Author and manage contract templates, manage clause libraries, workflows, and other CLM configurations
• Recommend, contribute to, and apply CLM best practices
• Create clear and accurate training materials
• Conduct user training and/or Train-The-Trainer sessions
• Partner with executive/project sponsors to promote user adoption
• Appropriately assess and communicate risks as well as alternative solutions where necessary

Qualifications:

• 4+ years of CLM experience
• 2+ years of Salesforce experience
• Hands-on experience with one or more CLM tools such as: Apttus, Conga, DocuSign CLM, SpringCM, etc
• Experience implementing signature tools such as: Adobe Sign, Conga Sign, DocuSign eSignature, etc
• Well-versed in business process mapping, workflow diagrams, template assembly, merge field mapping, and configuration of CLM tools
• Ability to create and maintain well-written artifacts such as process flows, user stories, and design documentation
• Excellent client-facing written and oral communication skills

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud it invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.