Cloud Administrator

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Purpose

Independently checks, executes, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM). Is familiar with DevOps and Agile methods. Performs operational tasks as well as basic development tasks on Cloud environment.

WHAT WILL YOU DO?

• Administration of cloud based technologies.
• Installation and deployment of new features, OS to Azure cloud environment.
• Python programming within Open Source Frameworks / Java programing / Perl scripting (advantage).
• Work on basis of DevOps model - less focus on process and more on content.
• Development according to Agile methodology – SCRUM.
• Cooperation in the field of implementation and testing of the developed solution.
• Creation of technical documentation.
• Creative approach within complex solution and technology used.
• Active participation on research & development projects.
• Investigate and analyze the root cause of incidents and initiate corrective actions.
• Conformity with the internal work instructions and process guidelines within DTAG.
•  Follow the defined escalation standards in case of deviations.
•  Investigate the root cause of incidents and initiate actions to improve or correct the situation.
•  Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
•  Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise. 
•  Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
•  Train and participate on education of other employees.
•  Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
•  Create, change and delete user accounts.

Qualifications

YOU WILL SUCCEED IF YOU:

• have secondary education - information technologies,
• have general basic knowledge in Cloud Mgmt (e.g. Entra-ID, Teams, Sharepoint Online) - 3 years,
• have good experience with Cloud Security (e.g. Microsoft Purview, Defender XDR), 
• have experience with ICT System – 3 years,
• have verified certification in given platform,
• have experience with Windows server Administration- Intermediate,
• have experience with Linux server Administration – Basic,
• have experience with Cloud Networking – Basic,
• have experience with Active directory – Intermediate,
• have experience with Backup and storage – Intermediate,
• have knowledge of Agile methodology and DevOps overview,
• speak English – Upper intermediate (B2), German is advantage.

Nice to have :

• MCSA- Microsoft Certified Solution Associate
• Microsoft Certified: Azure Administrator Associate

Additional Information

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.