Cloud and Network Services GBC NAM Market Lead

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

The GBC Market Leaders are accountable to lead and grow the market CNS business with a focus on generating profitable new software and services sales while ensuring customer satisfaction and people engagement. They develop and implement the go-to-market business strategy, build and grow customer CxO relationships and manage the end-to-end sales and business processes.

The following are the principal characteristics that we are looking for in a Market Leader for CNS GBC Europe Leader
• Lead the CNS CSP market end-to-end business and drive achievement of financial targets including orders, revenue, sales margin.
• Create and implement the CNS go-to-market business strategy and drive execution plans with all functional teams to achieve near-term objectives and longer-term ambitions.
• Build and leverage trusted partnerships with customer CxO's to help them achieve their business objectives and to fulfill the CNS business mission.
• Be a thought leader in customer business challenges and proposing unique and differentiated Nokia solutions.
• Be able to understand, articulate and advocate the market specific customer needs to the CNS business units to create and deliver relevant offerings.
• Build strong and integrated cross-functional teams to ensure e2e business MoO execution, strong governance and business management (from sales, pre-sales, sales support and delivery).
• Lead business, financial and workforce planning activities and drive execution to achieve results.
• Guide and motivate all teams to maintain a strong pipeline that supports the achievement of financial targets and that adheres to key CRM principles and metrics (development, velocity, conversion, quality).
• Develop account plans and winning opportunity strategies according to CNS CSP GBC GTM strategy.
• Provide leadership for all Nokia processes including deal approvals.
• Develop and lead market specific growth and improvement programs to drive profitable growth, improve operations, customer satisfaction, etc.
• Provide the vision and leadership to cross-functional teams (sales, pre-sales and delivery) and interface with customer executives to ensure customer satisfaction.
• And last but not least, be a leader, inspiring, motivating and developing a high performaing team as well as manage the people related activities (workforce planning, sales compensation, rewards and recognition, communications and employee engagement).

As the Market Leader, you would be measured on orders, revenue and sales, pipeline management, deal/win conversion, customer satisfaction, organizational health and people leadership capabilities.