Cloud Engineer

Cloud Engineer

Location : Dallas TX or Remote

Overview, team, and Scope:

• We are a leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places To Work".

• SaaS team's mission is to deploy, operate and support end-to-end microservices based Order fulfillment components products in GCP and Azure environments with customer focus. This team deploys and operates software that leverage, messaging frameworks and innovative open source to build the platform.
• As a SaaS Cloud engineer, you will be responsible to deploy and monitor microservices; and makes sure the solution is running efficiently within the agreed upon SLAs as well as support the implementation team.

Responsibilities:

Primary Duties and Responsibilities

• Work with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure and GCP cloud platforms.
• Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
• Provide technical feedback to engineering regarding product changes and enhancements.
• Deploy and automate deployment as well as monitor the client solution; make sure the client environments are up 99.9999% of the time and meet the response time SLAs.
• Plan upgrades and executes towards the goal of moving all the clients to the latest version of the software.
• Make sure the deployments are secure and work with security team to harden the environments and fix any security vulnerabilities.
• Inspires the team to become better at their craft and trains the team both technically and functionally.
• Looks beyond the surface and fix the root causes rather than symptoms.
• Identifies skill gaps, and actively helps in training the new members of the team on the open-source technology stack
• Actively identifies and reduces complexity in deployments and motivates team members to do the same.
• Provide technical feedback to engineering regarding product changes and enhancements.
• Create tests, tools, and diagnostic procedures for use by product support personnel.
• Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process.

What we are looking for:

• Bachelor's degree or Master's degree and 5+ years of equivalent experience in technology related field (for example, computer science, information technology, electronics engineering, etc.)
• 5+ year of experience in Jenkins, DevOps, Groovy, and Automation
• Understanding of ITIL processes (Incident management, Request fulfilment, Change management, RCAs)
• Hands-on experience and/or significant familiarity with Cloud and automation tools/technologies such as (all not required): Microsoft, Google, Amazon CI/CD tool suites; IaaS, PaaS, SaaS tool suites; other tools such as Terraform, Ansible, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker & Kubernetes, etc.
• 3+ years' experience in shell scripting (unix, python)
• 2+ years' of proven proficiency in JIRA, Rally, or similar Agile lifecycle tools; solid understanding of and demonstrated hands-on experience in using Agile Project Management tools
• Solid understanding of and demonstrated hands-on experience with collaboration tools (any 2) JIRA, Confluence, visualization tools (Lucid Charts, Visio), Office Suite and SharePoint.

*LI-SR1

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.