Cloud Network Engineer

Position at NICE

Job Title: Cloud Network Engineer

Location: Minneapolis, MN (Edina Office)

Overview:

NICE CEA seeks a Cloud Network Engineer who wants to work at a cutting-edge customer

behavior analytics firm. This position will be responsible for implementation, administration and

support of CEA's network devices (switches, routers, firewalls, VPN concentrators, taps, and

other network equipment). We are looking for a self-starter who is looking for a challenging role as an

infrastructure network team member, delivering the latest technologies in a fast-paced environment.

Responsibilities:

• Implementation, administration, monitoring and support for routers, switches, firewalls, and other
• network appliances
• Collaborate with senior engineers and customers on the design, configuration and deployment of
• WAN and site-to-site VPN solutions between the hosted data center and peering sites
• Create network diagrams and supporting documentation as needed
• Troubleshoot network LAN/WAN performance and/or connectivity issues
• Participate in a 7/24 on-call rotation
• Manage the network team ticket queue and adhere to change management standards

Skills Requirements:

• The ideal candidate for this position will have a minimum of 1 year of relevant work experience,
• preferably in a technical environment. Additional requirements include:
• Bachelor's degree in Computer Science, or equivalent experience preferred
• Router and switch configuration experience
• Firewall deployment and administration experience
• VPN experience. Both site-to-site and remote client VPN tunnels
• Understanding of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP,
• HTTP, HTTPS
• Demonstrated troubleshooting
• Ability to work independent and in a team environment
• Detail oriented and possess strong customer service and communication skills
• Excellent written and verbal skills
• Motivation to continuously learn and expand professional skill set in rapidly evolving environment.

What differentiates you as the best:

• Industry standard certifications: CCNA, CCNP, NSE, etc.
• Experience with: Fortinet Fortigate, F5 LTM, F5 ASM, Arista EOS, Gigamon GigaVUE, Cisco Nexus, Cisco IOS, Cisco ASA
• Proficiency with packet capture and analysis
• Scripting language competency using: Python
• Familiarity with emerging network technologies including: VPC, Kubernetes, NFV, SDN

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.