Cloud Network Engineer

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

The Cloud Network Engineer role will be responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the WBD cloud networking environment. The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements to help ensure standards and processes are followed.

Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT

• Effectively support all WBD cloud network connectivity and virtual private cloud infrastructure 24*7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time

• Clearly understand the root cause of all the cloud network outages and take remediation steps to prevent the recurrence of the problem

• Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager

• Fully understand and adhere to the team's network standards and procedures both in technical and functional areas

• Maintain positive relationships with all user communities, peers and the management team

• Perform other duties as needed

Qualifications & Experiences:

• Bachelor's degree in Computer Science, Information Technology, Information Systems or similar

• Minimum of 4 years of experience in system administration in an enterprise cloud network production environment

• Demonstrated cloud network engineering delivery experience gained within large, complex environments

• Deep understanding of AWS networking components - VPC, Direct-connect, NAT Gateways

• Basic knowledge and experience using Terraform and or GitHub Actions to write IaC

• Modern scripting skills are strongly encouraged - Python preferred

• Process oriented engineer with strong execution and follow-through skills

• Able to perform multiple tasks simultaneously and prioritize self

• Strong and consistent customer service and communication skills

• Willingness to work a flexible schedule

• Strong team member with self-motivation and desires to improve the infrastructure

• Excellent troubleshooting, analytical and problem-solving skills

• Must participate in an on-call rotation for out of hours support

• Minimal travel anticipated for this position

• Must have the legal right to work in Mexico

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.