Cloud Operations Engineer

We are seeking a technically motivated Cloud Operations Engineer with a strong background in reliability-focused Azure cloud environments.
The Cloud Ops Engineer will play a critical role in managing and troubleshooting Azure environments for a secure data distribution project involving relational databases and S3 data lake. A deep understanding of Azure SQL and strong scripting skills with PowerShell and Azure CLI are essential for success in this role.

#LI-DNI

Responsibilities

• Perform deployment, configuration, monitoring, and maintenance of high-availability enterprise solutions in line with industry standards using Microsoft Azure
• Handle system monitoring, efficiency tuning, uptime management, alert notifications, and execute automation tasks to ensure system health
• Build and set up new development tools to improve automation and streamline code deployment, with a primary focus on Azure operations and application configuration
• Manage and troubleshoot Azure SQL Database services, taking ownership of issues and driving resolutions
• Diagnose and troubleshoot infrastructure or software applications, utilizing tools such as Azure Web Services, Azure Monitor, and Application Insights
• Utilize PowerShell for automating operational tasks
• Proactively identify and address technical risks that may affect system performance or security
• Maintain and update documentation on system processes to adhere to compliance and auditing standards
• Respond to system failures and outages, including out-of-hours emergency interventions when necessary
• Assist with deployment of software in customer virtual private clouds, including AWS environments

Requirements

• 2+ years of experience in a SRE or DevOps role
• Expertise in Azure SQL Troubleshooting
• Proficiency in PowerShell and Azure CLI
• Background in Azure Environment Management and Windows Server Administration
• Skills in managing SQL servers
• Competency in Azure Web Services, Monitor, and Application Insights
• Qualifications in system automation with a focus on Azure
• Showcase of incident management and troubleshooting capabilities
• Knowledge of high availability and enterprise solutions management
• Advanced communication skills for both internal and external engagements
• Understanding of AWS environments for customer deployments
• Fluent English communication skills at a B2+ level

Nice to have

• Flexibility to use AWS tools
• Capability to handle basic .NET programming tasks
• Familiarity with Azure Web

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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