Cloud Operations Engineer - Azure / AWS

ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes.

Join ABOUT Healthcare to empower clinical teams to orchestrate access for patients, getting them to the best care setting faster and easier, freeing clinicians to work at the top of their license and focus their all on patient care, improving experience and outcomes. At ABOUT Healthcare, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference.

As a Cloud Operations Engineer, you will work closely with the architecture, development and operations teams to design and implement hybrid cloud and cloud native solutions utilizing AWS infrastructure, platform and software as a service (Iaas, Paas, Saas) offerings as well as other cloud based SaaS tools. Azure is also a strategic technology utilized at ABOUT Healthcare. Experience in Azure hosting technology will add to your meaningful contributions.

ESSENTIAL FUNCTIONS:

• Define, implement manage and monitor AWS cloud-based solution architectures.
• Help monitor AWS cloud-based systems for availability, performance, reliability, security, etc. using relevant tools.
• Utilize automation tools such as Azure Resource Manager (ARM).
• Assist with upgrading, installing and configuring monitoring solutions for AWS Linux servers and Paas services like Azure SQL.
• Install operating systems and application software in cloud compute environments.
• Maintain cloud network configurations and network diagrams.
• Report on current infrastructure status and planning for future usage.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Advise on cost optimization for current infrastructure.
• Perform other duties as assigned.
• Report to the Director of I.T. and Security.
• Partner with the Architecture and development resources to ensure projects are meeting proper compliance standards

QUALIFICATIONS:

Need to Have:

• Ability to work on site in Saint Paul location 2-3 days/week
• This is not a C2C position; It is direct hire
• Bachelor of Science degree in engineering or related computer science discipline or 4 years of related experience may be substituted for the education requirement or a mix of certifications to substitute for education
• 2+ years of experience working with external customers in a vendor type role
• Expertise in management of deployments in AWS infrastructure (GovCloud experience is a plus)

Nice to Have:

• Healthcare technology experience
• HL7 Experience/knowledge
• Knowledge of Microsoft Azure
• Experience working at a SaaS company

Required Knowledge and Skills

• Solid Cloud experience, preferably in Amazon Web Services (AWS)
• Experience with automation software (SaltStack, Ansible, or Chef)
• Experience with Docker containers and orchestration platforms such as ECS, Kubernetes, Mesos and/or Swarm
• Proven working experience in installing, configuring and troubleshooting Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (Tomcat, Apache, Python, or NGINX)
• Experience with monitoring systems
• Solid scripting skills (shell scripts, Perl, Ruby, Python, or Powershell)
• Solid networking knowledge (OSI network layers, or TCP/IP)
• Experience with environments utilizing relational databases
• Experience with windows based systems
• Ability to establish and maintain effective working relationships with a variety of individuals.
• Business planning and development
• Working knowledge of software development life cycle methodology, preferably within a Scrum environment
• Strong oral and written communication skills
• Excellent analytical and problem-solving skills with attention to detail
• Ability to partner and work across teams and levels within the organization

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

ABOUT is also an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.