Cloud Site Reliability Engineer

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires analyzes and shares evidence from computers smartphones tablets and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies communities and countries.

Serving over 4000 customers in over 100 countries our solutions are playing a crucial role in modernizing digital investigations helping investigators fight crime protect assets and guard national security.

With employees based around the world Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa Canada; Atlanta GA Herndon VA Westminster CO; and Singapore. As a part of Magnet Forensics you can expect to make a difference in the world no matter what role you play. You’ll be supported through learning and development not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal we would love to hear from you!

Your Team

The Engineering team is focused on producing software that solves the most important problems facing digital forensics professionals today. Our algorithms make sense of data that is often hidden corrupted or incomplete. We write well-tested performant code and build intuitive UIs because we know that minutes can make a difference in national terrorism cases and life-or-death situations.

We are a community of smart passionate humble people who recognize that solving the industry’s toughest problems requires constant collaboration continuous learning and frequent doses of humour – come prepared for emojis GIFs team jokes and questionable Photoshop skills.

The Cloud Site Reliability Engineer will be an influential member of one of Magnet’s upcoming cloud- offering product teams. You will be a trailblazer in this space at Magnet establishing DevOps patterns to be followed by current and future teams and you will set the standard of excellence for how to operate and maintain SaaS products

What You Will Accomplish

• Participate in the design and implementation of your team’s cloud deployment strategy

• Create and maintain elements of your team’s CI/CD pipeline to ensure your team is highly confident in changes to production and that deployments are frictionless repeatable and auditable

• Leading Implementation of elements React websites which deliver cross-cutting business features

• Create and maintain monitoring/observability dashboards to help the team understand and debug production issues

• Assist your team with creating a scalable fault-tolerant highly available application while keeping costs as low as possible

• Contribute to development of performant lean thorough test suites to make sure minimal issues escape to production

• Work with other Magnet teams to assert that your team’s application is highly secure helping to fix critical vulnerabilities as they’re discovered

• Use your influence to provide thought leadership support and coaching within your immediate team and across Engineering

What We Are Looking For

• We’re looking for someone who checks off most but not all of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of than to find folks who have “been there done that”.  We want to be part of your development journey and we’ll learn as much from you as you learn from us.

• There are a few must-haves but we will keep that list short:

• Bachelor’s degree in a Computer Science related field or equivalent practical experience

• Significant experience operating a production SaaS application running on one or more major cloud providers (e.g. AWS Azure GCP). Certifications to back it up are a bonus!

• Significant experience implementing CI/CD pipelines for SaaS products

In addition may have some of the following skills and experiences:

• Experience working with Web Applications specifically React

• Experience working with Azure DevOps and Jenkins or similar tools to implement CI/CD pipelines

• Experience troubleshooting and recovering from SaaS disaster scenarios (e.g. outages) while maintaining calmness under pressure and exhibiting excellent listening and communication skills

• Experience using Datadog CloudWatch or similar tools to troubleshoot production issues and create observability dashboards

• Experience writing and maintaining IaC (e.g. CDK CloudFormation Terraform) that provisions elastically scalable infrastructure

• Experience with performance and cost optimization of cloud infrastructure

• Experience implementing secure cloud solutions

• Experience writing and maintaining various types of system test suites (e.g. load tests chaos tests)

• Experience working with one or more general-purpose programming languages (e.g. C# Python JavaScript)

• Proactivity around planning organizing and implementing large pieces of work efficiently

• Effectiveness at leadership mentorship and coaching – you encourage joint ownership of ops

The Most Important Thing

• We’re looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences.

• CARE -We care about each other and our mission to make a difference in the world.

• OWN -We are accountable for or results – while never forgetting to act with integrity empathy and respect.

• DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

• EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work.

Compensation & Benefits:

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications experience knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview the Talent Acquisition Partner can share more information with you.

• If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

• Compensation Range:

• MIN: $87200 - MID: $109000 - MAX: $130800 Currency: CAD

• Magnet is proud to offer benefits such as:

• Generous time off policies

• Competitive compensation

• Volunteer opportunities

• Reward and recognition programs

• Employee committees & resource groups

• Healthcare and retirement benefits

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role but do not meet all of the qualifications listed above we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race colour religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law.

We are committed to providing an inclusive accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation please let our talent team know or you can email [email protected] .

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties among other factors in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.