Cloud Support Engineer

The Role

As our customer base rapidly increases and we continue to remotely monitor larger fleets of Wind Turbines, we are looking to expand our data and infrastructure team by hiring a Cloud Support Engineer. It’s as simple as keeping our customers happy by ensuring the all important data is flowing from A to B.
This role has a great deal of people interaction with technical and non-technical industry specialists meaning the successful candidate will need to have the ability to communicate effectively to resolve their connection issues efficiently.

This is a great opportunity for someone who is a confident Linux Systems Administrator (& has some familiarity with Cloud Technologies- ideally AWS!) to join a growing business in the rapidly evolving Renewable Energy sector.

What you’ll do

• Support Production platform solutions
• Create & Maintain data-flows
• Maintain & support data acquisition devices
• Install & maintain ONYX software solutions
• Support the commercial team in pre-sales efforts
• Provide reports, presentations and other communications to internal and external clients
• Manage and prioritise multiple ongoing projects to meet deliverable targets
• Create & maintain documentation

What you’ll have

• Strong Linux Systems Administration experience
• Familiarity with or interest in Cloud Technologies
• A customer & service delivery mindset
• Strong communication skills with the ability to lead customer engagements
• Ability to work well under pressure
• Innovative and problem solving mindset
• The attitude & aptitude to learn, implement & teach new technologies
• Document in a technical and non-technical manner

About ONYX

ONYX Insight is a growing technology and engineering organisation in the renewable energy sector. Our vision is to build a more efficient future by becoming the world’s most innovative provider of predictive technology solutions. Our advanced sensing, software and analytics combined with our engineering experience are deployed on wind turbines around the world to maximise production and make turbines more reliable for longer, optimising energy production.

For any further information, or to understand our products and services better, please feel free to look through our website: https://onyxinsight.com/

You must have the correct right to work in the jurisdiction that you apply to.

We encourage applicants from all backgrounds & minority groups including sexuality, disability, gender, ethnicity or age. Our DEI Strategy Working Group (yes, we have one and we’d like you to be a part of it when you join) reminds us that some applicants tend to only apply if they meet all or most of the criteria. We encourage you to promote yourself via our process, and to emphasise your strengths even if you don’t meet every requirement.