CloudOps Engineer (182.1)

We are looking for a self-motivated CloudOps Engineer with solid experience. We are looking for someone to help modernize and innovate our software development practices and processes and improve our AWS cloud infrastructure, and product value streams, so we continue to deploy and release quickly for our clients. We are looking for innovative and creative technical people who can join our talented team and help build new capabilities.

Your future duties and responsibilities

• Develops multiple projects and tasks, providing engineering and production support, organized through the Kanban Agile process, Jira and Confluence, participates in daily standup and drives solutions for production issues across the organization.
• Proactively identifies problems with requirements (lack of clarity, inconsistencies, technical limitations) for their own work and adjacent work and communicates these issues early to help course-correct.
• Comply and follow system architecture processes and other requirements within the documentation tool.
• Create, review, and respond to service tickets in the ticketing system and system alerts in internal and external alerting and metrics systems.
• Design, build and maintain:
  • Jenkins-based automated build and deployment tools
  • Terraform scripting
  • AWS automation, networking, security, management, and monitoring.
• Picks up new technologies and patterns quickly and contributes a leading role to new designs and solutions.
• Reviews solutions and work products for completeness, architectural integrity, security, extensibility, and maintainability.
• Develop, maintain and improve CI/CD and automated testing pipelines
• Configure and maintain infrastructure configuration management platforms
• Help improve the overall software development workflow or value streams
• Coach and mentor other developers in the most current practices in this field
• Contribute in the team's continuous learning and improvement goals
• Be a good team member, and contribute to overall team success outside of the primary role

Requirements

Required qualifications to be successful in this role:

Technical Skills

• BS Degree in Computer Science, Computer Engineering, Systems Engineering or equivalent experience
• AWS Certified Solutions Architect or Developer
• Intermediate level working knowledge of high availability, high performance, multi-data center systems and hybrid cloud environments
• Understanding of the concepts and principles behind DevOps, SRE, CICD, Agile, Lean, etc.
• Previous experience working as a software developer - desired not required
• 5+ years of relevant experience:
  • Troubleshooting complex issues ranging from system resources to application stack traces
  • Instrumentation, monitoring, alerting, and responding relative to performance and availability of applications
  • Monitoring tools such as DataDog, New Relic, Cloudwatch, Splunk
  • AWS, especially EC2, RDS, Lambda, and S3
  • Infrastructure as code tools such as Terraform
  • Configuration management tooling such as Ansible, Chef and Salt
  • Git or BitBucket as a version control system
  • Data Management - managing relational and NoSQL databases, including Microsoft SQL, Postgres, MySQL, MongoDB, RDS, Aurora, Cassandra, MongoDb
  • Continuous Integration tools (e.g. Jenkins, Travis, Bamboo)
  • Familiarity with multiple scripting languages such as Bash, Python, Ruby
  • Containers and container orchestration platforms such as Docker, Kubernetes preferred
  • Minimum of two (2) years of build automation and release management experience in SaaS production environment
  • Hands-on experience with Linux administration
  • Working knowledge of ephemeral infrastructure, horizontal scaling, self-healing architectures, service discovery, logging, monitoring and alerting
  • Knowledge of best-practice security, performance and networking techniques for high-trafficked public facing systems
  • Good understanding of TCP/IP, UDP, HTTP, SSL/TLS and DNS
  • Knowledge of creating automated pipelines integrating static testing and other features, also integration with Artifactory etc.

Personal Skills

• Creative and innovative, taking a thorough, design-driven approach
• Passionate for making things better and driving action with a sense of urgency
• Experience problem solving issues on globally distributed systems and critical product service environments
• Knows what is possible using latest networking, infrastructure, database, and application technologies to driving automation and reliability improvements
• Brings new thinking to challenge existing technology and processes
• Excellent at building relationships across teams
• Strong sense of accountability and ownership
• Desire to understand our businesses and users

THIS POSITION REQUIRES RESIDENCY IN MARYLAND OR NORTHERN VIRGINIA and is PARTIAL REMOTE 2 DAYS A WEEK. THIS POSITION IS NOT ELIGIBLE FOR FULL REMOTE SCHEDULE.

Only individuals with permanent work authorization should apply. Must be able to obtain a Public Trust Clearance. Fully-vaccinated status for COVID-19 is required as a condition of employment. Hiring candidates with a permanent residence within commuting distance to Columbia, MD.

ABOUT NEXT PHASE SOLUTIONS AND SERVICES, INC.

Innovation. It's What Defines Us.

Next Phase Solutions and Services, Inc. provides insights and solutions for healthcare, engineering and science research. Next Phase commits to creating an environment where our employees achieve their full potential, increase their productivity, and expand their professional and personal horizons. We look for bright, innovative people that achieve results, understand the importance of being a productive and supportive team member, and put the customer's satisfaction first. Next Phase leadership is looking for new leaders, scientific and technical subject matter experts, and technically savvy people that are interested in putting forth the effort and commitment needed to grow our company.

Will you join us to share in the success?

Next Phase Solutions and Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

We offer a competitive total compensation and benefits package. Benefits include, but are not limited to:

HEALTH AND WELLNESS BENEFITS

• Medical Insurance (three healthcare plans to choose from), Dental Insurance, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Company-sponsored Wellness Program

WELL-BEING PROGRAM

• Our Well-being programs offer a variety of benefits that support our employee's physical, financial and lifestyle wellness. Enjoy walks around a beautiful lake, work out in our on-site gym, grab a healthy snack, enjoy bagel Fridays and lunches, attend yoga, benefit from a hybrid flex schedule, join a Fitbit group or sports team, or get some great financial advice - just to name a few of the well-being program benefits.

PERSONAL INSURANCE BENEFITS

• Company-paid Life Insurance
• Company-paid AD&D Insurance
• Company-paid Short-term and Long-term Disability Insurance

PAID LEAVE

• Competitive paid-time-off programs
• Paid holidays
• Paid Maternity leave for mothers recovering from the birth of a child

RETIREMENT

• 401K plan with 5% employer contribution (employee contributions are not required to receive 5% employer contribution)

PROFESSIONAL DEVELOPMENT

• Employees are reimbursed for professional development activities including classes, books, technical certification/testing fees, professional dues/subscriptions, professional licenses required for a position

PET INSURANCE

• Choose from two options to help keep your pets happy and healthy

$100 EMPLOYEE TECHNOLOGY ALLOWANCE

• Employees receive a $100/month Technology Allowance to use towards personal mobile phone and Internet plans