CloudOps Engineer

Cloud Operations Engineer
Onit Inc is looking for a Cloud Operations Engineer to join our team in Pune to help manage and maintain a diverse infrastructure across numerous geographical locations. To be successful in this role, great people skills are a must, as well as a passion for technology. The individual we seek is bright, creative and a problem solver. You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.
 
Responsibilities

• Monitor performance and capacity of Onit systems.
• Monitor & Troubleshoot for hardware, software and environmental alerts or malfunctions in the framework of SLA.
• Monitor security alerts from multiple sources.
• Triage and troubleshoot problems as they arise, following runbooks and standard operating procedures.
• Track all issues from start to finish and document in detail all resolutions, across trouble ticketing system and engineering runbooks.
• Escalate issues too large or complex for quick troubleshooting to on-call second-and third-level engineers and Onit management.
• Monitor and Troubleshoot AWS Environment alerts.
• Attend Weekly Meetings with the team for updates on work.
• Ready to work in shifts.

Requirements

• Bachelor’s degree in Computer Science or equivalent experience is required.
• 2+ years’ experience with Red Hat Enterprise or CentOS 6.x/7.x required.
• A solid understanding of the components that make up production systems (memory, cpu, disk space, disk i/o, network i/o, etc.) is required.
• Some experience with AWS required.
• Experience with SIEM/event correlation systems like Splunk, ELK, etc. required.
• Excellent troubleshooting skills required.
• Excellent written and verbal communication skills required.
• Information security experience a plus.

 
About Onit:
Onit creates solutions that transform best practices into smarter workflows, better processes and operational efficiencies. We do this for legal, compliance, sales, IT, HR and finance departments. We specialize in enterprise legal management, matter management, spend management, contract management and legal holds. We also specialize in AI/ML (NLP) based models for our platform for contract reviews.
Onit partners with businesses to build custom enterprise-wide software solutions that can be implemented quickly, are easy to use, and drive better decisions.