CMS Platform Delivery Lead

At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: 

• The life we create within our virtual walls, every day
• Our B Corp certification
• Our ranking in Consulting Magazine's 2022 “Best Large Firms to Work For”
• The work we’ve done with some of the world’s most innovative companies

The role

The ideal Content Management System (CMS) Platform Delivery Lead is innovative, working as a servant leader of their team, leading the team through refinement, planning and delivery of scope. Focused on facilitating the successful delivery of CMS Platform experiences that serve the needs of authors and end users. Working closely with client stakeholders, business users, and cross-functional delivery teams over the lifecycle of a project to gather and document solution requirements and to drive solution design in partnership with product ownership, UX design, and technical leadership. This role manages in partnership with client product ownership.

Role responsibilities

• Manage CMS Platform projects from UXR through Design and Build
• Serve as an expert in the functional use of the client’s chosen CMS platform
• Understand CMS Platform and lead with platform knowledge driving  UI / UX best commerce experience.
• Driving system demonstrations and training to client business users.
• Facilitating all necessary team meetings (sprint planning, daily standups, sprint reviews/retrospectives, etc.)
• Facilitating Agile release planning and helping the PO manage the release backlog.
• Coaching the team in Agile relative estimation techniques, cross-functionality and self-organization
• Identifying, managing, and mitigating project issues and risks
• Supporting and educating the Product Owner, especially with respect to defining and prioritizing the product backlog
• Ensuring transparency into the team’s work through the Sprint Backlog,  Burndown Chart and other Agile metrics
• Leading by example - knowing when, and how, to push for more results
• Proactively identifying and removing impediments that interfere with the ability of the team to deliver Sprint commitments
• Being the coach and all around advocate for Agile delivery methodology amongst project team and client stakeholders
• Influencing software development lifecycles (plan, design, development, testing, and deployment) and work with both the business and technology teams
• Facilitating necessary team meetings including Sprint Planning, Daily Standups, Sprint Reviews & Retrospectives, along with ensuring effective backlog refinement
• Conducting business analysis and translating business requirements to customer experience and development needs
• Building roadmaps and advising clients on future strategies and execution
• Providing recommendations catered to client industries and their customers

Minimum qualifications

We want all new hires to succeed in their roles at Kin + Carta. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 4+ years of experience in a delivery lead role within a software development Agile environment, product experience is a plus
• 4+ years of experience with a Content Management System; Optimizely, Contentful, Adobe Experience Manager, etc.
• 5+ years of consulting experience
• Experience leading global Agile team of 10+ developers and designers to develop the client’s prioritized features with product owner responsibility of feature sign-off and approval
• Demonstrated success in iterative release of software systems
• Experience managing project budgets of $8 million+
• Deep understanding of empirical data needed for stakeholder reporting and team measurement.
• Proven ability to manage budget, forecast, margin and utilization of project team in a Fixed Fee setting
• Experience working with Rally/Jira or a similar project management software
• The ability to collaborate with a team in the UK with overlapping working hours between 8 AM - 12 PM EST

Preferred qualifications

• Adobe Experience Manager (AEM) Certification or project experience in Content management / commerce systems
• Knowledge of traditional SDLC
• Prior experience in the Financial Services industry
• Proven ability to bring transparency to the business team about development; growing trust while demonstrating your commitment to deliverables to the business team.
• Experience with identifying delivery issues and risks, and a sense of urgency for removing blocks and driving continuous improvement
• PMP & CSM or other Agile certifications

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit. 

If you need accommodations at any point in the application or interview process, please let us know.