Coaching Analyst

Landis is a homeownership company taking on the housing affordability crisis. Our mission is to guide people on their unique path to homeownership, and we do this through a coaching app and a holistic homeownership program where we buy a home for a client and rent it to them while we help them prepare for a mortgage. Landis has been on the Built In 50 Best Places to Work in New York City two years in a row.

We are growing rapidly and are looking for a  rockstar to join our team and help our clients achieve their homeownership goals. The role will primarily entail approving potential clients and guiding and monitoring where clients are on their mortgage journey while helping them move forward. You will also help us grow the team and put in place processes and efficiencies to scale our operations.

Responsibilities include:

Client Approvals

• Analyzing applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
• Communicating with clients to guide them through the application process and to gather required documentation
• Educating customers on what it takes to buy a home and partnering with them to make it happen
• Staying up to date on changes in market conditions that affect the clients’ many loan products
• Answering inquiries, offer assistance, be creative, and identify client needs and objectives

Help Us Grow

• Brainstorming creative ways to scale the company and improve our processes and technology
• Driving new initiatives to help improve our customer experience
• Having fun while learning in a dynamic environment!

Culture Fit:

• Passionate about our mission to change homeownership in America
• Self-starter with the discipline, dedication, and motivation to work hard in a start-up environment
• Ability to thrive in a fast-paced environment
• Pride in quality, precision, and productivity
• Excited to work closely with your co-workers!

Experience and Education:

• Minimum one year of mortgage experience (processing/underwriting), extremely familiar with mortgage requirements (including FHA, VA, USDA)
• Ability to carry out requisite loan calculations (DTI, LTV, etc.)
• Creative problem solving to assist clients towards mortgage eligibility and approval
• You can read and understand credit reports and applications in your sleep
• Extremely comfortable speaking to customers on the phone, by text and by email
• Outstanding communication and teamwork skills
• Impeccable organizational skills, tech-savvy
• Experience in a sales or customer service role preferred
• Bachelor’s Degree
• Fluent in English (Spanish speaking would be a plus)

Please note: This is a full-time position based in New York.