COE Specialist II

About the Role

The MP & Union team work with UKI Driver & Policy teams in reviewing and responding to driver account escalations that have been requested by Members of Parliament or Unions across the UK and Ireland. This individual will work in drafting up legal documentation that provides an in depth review of driver history in relation to our SRC and driver process and policies.

Those interested will need strong written communication skills, attention to detail, good organisational abilities, and experience working with internal stakeholders.

What You'll Do:

1. Action any casework from Unions, Members of Parliament or Legal representatives
2. Draft legal letters and documentation to set for review
3. Work to meet all SLAs that have been implemented across each request
4. Take the lead on drafting responses to more complex cases
5. Provide feedback on any of our processes and workflows in a prompt and consistent manner
6. Join meetings with our UK Stakeholders

What You'll Need:

1. [Preferred] Understanding of Public policy is a nice to have but not a necessity
2. Exemplary written communication skills
3. Strong organisational skills
4. Strong business acumen with understanding of UKI safety policies
5. Experience working directly with internal stakeholders
6. Attention to detail
7. Proficiency in Tools and Google Suite

---- Basic Qualifications ----

1. [Preferred] Understanding of Public policy is a nice to have but not a necessity
2. Exemplary written communication skills
3. Strong organisational skills
4. Strong business acumen with understanding of UKI safety policies
5. Experience working directly with internal stakeholders
6. Attention to detail
7. Proficiency in Tools and Google Suite
8. [Preferred] Safety Experience

---- Preferred Qualifications ----

1. [Preferred] Safety Experience
2. [Preferred] Understanding of Public policy is a nice to have but not a necessity

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].