Job Description
- Manage a strategic account portfolio of customer receivables and work to maximize cash flow by solving customer payment issues
- Full cycle of accounts receivable past due balances, including research, analysis, account reconciliations, and application of cash for global agencies, brands and publishers
- Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles and address pain pointsÂ
- Resolving invoice discrepancies by collaborating with internal teams as needed
- Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information
- Understand the Innovid billing processes to provide guidance to customers, identify defects and improve resolution of AR
- Escalating when appropriate to direct manager and/or senior leaders
- Keeping detailed notes, task creation and reminders in our collection’s tools
- Providing detailed updates to internal leadership teams on the customer account status and path to resolving outstanding issues
- 2 - 5 years of relevant experience (collections focused)
- Bachelor's Degree in Finance or related fields
- Strong verbal and written communications skills
- Basic Excel skills
- Previous experience working on international companies (multi-currency)
- Proficiency with accounting software packages
- Highly organized with exceptional attention to detail and ability to prioritize
- Analytical, self-motivated, quick learner able to work independently and in a teamÂ
- Strong desire to learn and grow with us
- Competitive compensation package for qualifying employees, which includes: health, dental, and vision insurance. Life insurance, PTO + Sick Days, 401K + match, a volunteer program, paid parental leave and stock options.
- Personal & Professional Developmental Resources, including: Bravely for on-demand, unlimited, and confidential access to coaching; job shadowing and mentorship programs; employee led DEI committees, access to LinkedIn Learning, and more.
- Offices in major cities around the world, unlimited snacks, and a cross-company collaboration unlike anywhere else.
- The base pay range for this position is $65,000-75,000 per year. The determination of what a specific employee in this job classification is paid and titled depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location.
- This position is eligible for quarterly bonuses based on specified benchmarks, in accordance with all applicable bonus terms and conditions
- This information is provided per New York City’s salary disclosure law. Â
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Date Posted
12/12/2022
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