Collections Specialist

Collections Specialist
Camden, NJ
On-going Contract
Pay: $22/hr.

The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented in a team-oriented environment.

• Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
• Manage collection efforts with a high level of persuasiveness & professionalism.
• Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
• Handle customer questions and problems.
• Arrange for debt repayment or establish repayment schedules.
• Perform other duties and responsibilities as assigned.

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• 2 to 4 years of collection experience.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry.
• Excellent customer service and communication skills (verbal and written).
• Strong organizational and follow-up skills.
• Ability to interact with management.