Comcast Cybersecurity: Security Incident Response Engineer 3

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary
Comcast Cybersecurity Operations Center (CSOC) is the premier Operations team within Comcast Cybersecurity (CCS). CCS is composed of a team of transformative security professionals expanding in multiple directions, across boundaries and, most of all, in the way we think. Here, innovation is not simply about defending our network and systems, it's about transforming the cybersecurity efforts across our company. Ready to make a difference? Come join our team!

Job Description

Broadly regarded as innovators and thought leaders, our executive team has served in key industry security roles, on the boards of national and community-based organizations, and in several Federal and Legislative initiatives. We have spent decades investing in the technology and information security capabilities that help us protect and defend our company; we have developed solutions that are practical today and scalable for tomorrow; and we have created collaborative teams dedicated to innovation across each of our businesses to share our best thinking.

The Operations Enablement teams' mission is to enhance the quality, efficiency, and innovation of CSOC teams by developing and standardizing technology, process, and communications. The Engineer 3 role will be passionate about operational excellence through efforts to transform the CSOC into an industry leader in cybersecurity operations. This role will design processes and their review, provide oversight programs spanning security incidents, vulnerability management, and several other departments. This role is critical in creating a collaborative culture of innovation and paving the way for the CSOC to become a center of excellence.

Job Description

Core Responsibilities:

• Be a key driver of continuous improvement efforts across all CSOC processes and workflows.
• Play a pivotal role in the creation of metrics and reporting programs to measure and track capability maturity for the security incident response team.
• Participate in the development and maintenance of playbooks for use across CSOC.
• Participate in establishing the CSOC brand and capabilities across Comcast.
• Use business analysis skills to identify gaps and improvement opportunities.
• Deploy operational enhancements to multiple teams.
• Provide reporting and updates on in-flight programs.

Preferred Skills/Experience:

Ideal candidate must be self-motivated with a proven track record in cyber-security practices and comfortable in a dynamic environment. Candidate must be organized and analytical, adept at working in a virtual team environment, and able to adapt to multiple quickly changing priorities.

• Have 3+ years of experience in security operations, security engineering, or similar role
• Knowledge of incident response and handling methodologies
• Knowledge of cyber threats and vulnerabilities
• Possess excellent written and verbal communication skills
• Demonstrate the ability to work autonomously and manage a wide variety of work streams simultaneously, and under deadline
• Have a high level of personal integrity and very good professional judgement
• Be accustomed to handling confidential matters with appropriate sensitivity

Certifications:

Relevant cybersecurity certifications, such as Security+, CySA, CASP, CISSP, or similar, preferred but not required

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.