Commerce Automation Specialist II (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

This role is within CrowdStrike's Commerce team, whose mission is to enable product-led growth through product trials and direct purchase.

The Commerce Automation Specialist II is an intellectually curious, action-oriented individual responsible for designing and managing workflows that move data through critical points of the buyer's journey.

In collaboration with teams in the Commerce and Information Technology organizations, the Commerce Automation Specialist II works to gather and implement data requirements for workflows that move data through critical points of the Commerce buyer's journey. The technical and collaborative nature of this role necessitates problem solving and the willingness to gain an in-depth understanding of data systems alongside the ability to communicate with technical and non-technical team members.

What You'll Do:

• Understanding Commerce attribution and operational analytics
• Understanding data engineering processes to manage Commerce data workflows that support data systems / integrations.
• Understand data systems that support Commerce services to effectively troubleshoot
• automation issues.
• Technical writing and documentation.
• User acceptance testing for new features and fixes.
• Communicating technical-level issues and understanding their importance in CrowdStrike's Commerce business.

What You'll Need:

• Bachelor's degree in Business Administration/Systems, Information Systems, Information Technology Management or a related field.
• 2-5 years experience working with CRM software and integrated systems.
• Basic SQL skills for troubleshooting and data analysis.
• Critical thinking, an astute attention to detail, and passion for knowing how systems work.
• Ability to work under pressure and meet deadlines in multi-stakeholder projects.
• Ability to efficiently context switch and communicate across disciplines.

Bonus Points:

• Startup experience.
• Prior work managing integrations between data systems and designing data flows.
• Issue and project tracking software experience (e.g., Jira); understanding of the software development and data lifecycle.
• Project management experience.
• Awareness of data management and data quality assurance best practices.

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

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